the viera and the hat

[Arngrim_Greyashe]

I don't understand how making holes on hats is SO time consuming.

I don't know if the process of doing that is the part that takes so long as much as it is getting the product through QA and such. However I won't pretend to be an SE employee and try to justify it or claim I know how it works. Hopefully they come up with a speedy yet quality solution.