Disrespectful and Dismissive.

[Hatstand]

Mmm. If they'd said that they were going to prioritise fixing the dps classes but they heard our complaints and would work on solutions down the line I wouldn't feel nearly as livid right now. What feels so wrong about this is that it feels like healer voices aren't being ignored and suppressed by a team who don't really care whether our role is fun.

[Sloprano]

It has been a very jarring experience going back on Live Letters and interviews. The recent reassurance to DPS jobs that will look into their concerns and the reasoning behind the stance changes was so tank players could do their rotations without much worry. The whole lack of attention makes me believe the Healer role got very drunk at a party one day and did something obscene publicly. Healer role can't remember it and noone will say what they did, but now everyone ostracizes Healer role and won't look them in the eyes.

[Almostward]

It has been a very jarring experience going back on Live Letters and interviews. The recent reassurance to DPS jobs that will look into their concerns and the reasoning behind the stance changes was so tank players could do their rotations without much worry. The whole lack of attention makes me believe the Healer role got very drunk at a party one day and did something obscene publicly. Healer role can't remember it and noone will say what they did, but now everyone ostracizes Healer role and won't look them in the eyes.

What I think it is is that more players play DPS. So the devs only want to focus on the dps classes to keep them happy, and bringing in more players.

Healers are less in quantity than dps. So we are not as important, or at all. So what we want doesnt matter. Once the dps are fine then its probaly tanks..oh wait. They are doing work on WAR......

So yeh. To them healers are not important. It's all tank and dps now. Our voices dont matter. They just want us to suck it and and be good little subs.

[Laphael]

What I think it is is that more players play DPS. So the devs only want to focus on the dps classes to keep them happy, and bringing in more players.

Healers are less in quantity than dps. So we are not as important, or at all. So what we want doesnt matter. Once the dps are fine then its probaly tanks..oh wait. They are doing work on WAR......

So yeh. To them healers are not important. It's all tank and dps now. Our voices dont matter. They just want us to suck it and and be good little subs.

For some players, it sounds as if SE purposely ignores healers or deliberately makes some things "bad".
That's just nonsense.

SE had a big problem with the healer balance before shb and they had to solve it somehow.

There will not be huge changes all of a sudden just because some healers find the changes bad, especially not so early after the addon.

In addition, tanks in the roulettes are already as much "in need" again as healers (at least on Chaos) and the dps queues are actually quite good; I can not see any huge healer shortage at the moment.

[Its_Elodie]

The live letter was indeed disappointing from a healer perspective. I saw so many pleading and impassioned questions but saw most of them ignored with the exception of the card question for Astros and the response: “Well, we heard some of you were complaining about getting bad cards, so this is what you get now.” I feel like we are being reprimanded for some people giving negative feedback on the old card system.

They are so eager to work with dps classes, but when healers have problems they want us to wait it out to the point where the healing community is almost on the verge of a nuclear meltdown like with whm and it’s once broken lily system or Astro literally being a joke upon its release.

More than anything I wish we had a battle rep of some sort whose focus and mains in game are the healing jobs so they can personally be a conduit to the dev team from the community here on the forums and in game. Someone who has knowledge of the design and flow of a job to limit clunky skills and abilities, while working with the rest of the devs and the battle team to maintain balance with game content and the other classes. Someone besides us who they can get valid input from in regards to healing, since we really only seem to get either the standard “wait it out, or this is how it’s going to be” response.

In my opinion though, the whole balancing fiasco of 5.0 might have put a sour taste in their mouths and they are tuning out a lot of negative feedback to maintain status quo for the sake of “balance.” Even if that leaves healers largely homogenized, the Ast card system gutted, and people unhappy. These are some of the reasons why I get the impression that they really don’t care for too much feedback from healers right now, generally speaking.

[Arale]

Mmm. If they'd said that they were going to prioritise fixing the dps classes but they heard our complaints and would work on solutions down the line I wouldn't feel nearly as livid right now. What feels so wrong about this is that it feels like healer voices aren't being ignored and suppressed by a team who don't really care whether our role is fun.

This. Other classes not on the top priority block got reassurances. Healers did not. Absolutely crappy not knowing what, if anything, is being done to fix your current class/role.

[Naychan]

Did the Community team not see the healer-gameplay related Questions, did they avoid the questions we felt needed answering most, were they given instructions to what to pick, did the questions get lost on the way to the stream, did those on the stream itself chose to ignore them as they came up.

Somebody saw them, somebody read them. They as a company choose to ignore them. But hey blm are getting a new outfit cause that’s a priority!

[Nujana]

In addition, tanks in the roulettes are already as much "in need" again as healers (at least on Chaos) and the dps queues are actually quite good; I can not see any huge healer shortage at the moment.

Yet I somehow always get insta invites when I queue with my healer regardless of what is shown as "in Need", but have to wait 5-10 minutes or longer when I queue with tank.

Regarding the topic. This LL can basicaly be summarized by "I expected nothing and I am still disappointed."
Also...that sandwich and meol question. Really?!

[LariaKirin]

Just because they didn't say anything about healers in the LL, does not mean nothing is happening in 5.08 and 5.1. I kinda understand why they avoided these questions. Healers really are the saltiest bunch.

[Michiko]

We can't be sure whether the devs chose the questions or someone else working for SE did... but someone on the SE team chose to ask only one question which painted what the devs had already done in a positive light, where many of the other questions were much more critical. The same person who decided it was more important to ask about sandwiches than actual game mechanics.

The ironic thing is.. this isn't anything new. Since the very start of 2.0 Square have always cherry picked questions that would be simple to answer while ignoring many of the most popular 'tougher' questions because they either #1. dont' want to answer them or #2.. have no way of being able to answer them because They just don't know how. Over the years the questions they've always ignored or gave dismissive answers too have been far ranging from tank/healer balance issues.. to glamour catalogues to server infrastructure, etc. etc. it's very frustrating but I must admit, seeing the LL, I wasn't not at all surprised by any of the answers that they were provided. Par for the course on this LL, just like all others.