Forum Character Broken.

[Elladie]

As someone who works in customer service, I'm just going to say that insulting the people you want assistance from really isn't going to help your cause. Being super polite wins you the high moral ground - since you are entitled to feel pissed off - and also has the effect of making them want to do what they can. If I was an SE employee, you'd have fallen way down my list of things to do at this point.

Also, if Enkidoh's post is right, I do hope you apologise to the people you insulted

[Barta]

I'm going to do a wild stab in the dark here and ask, is the character you want to use with the forum on another seperate FFXIV account? The reason I ask is a lot of times when players cannot access certain characters for whatever reason is it turns out their 'current' character is on a new FFXIV account they inadvertently created instead of the earlier one (this was particularly common with players from 1.0 who forgot their old account details and so created new accounts, thus they couldn't use their old character data with their new account). It also commonly happens with players who first create a character on one version of the game (like PC), and then purchase a new version (like PS4) and inadvertently create a new SE account thinking they need to do so to play.

Of course that may not be the case here, but it's worth checking.

Noooope, same service account. Same account. Hence why I can use the alt on the same account. See.

https://www.dropbox.com/s/sxzdysmg4r...hrome.jpg?dl=0

And there's the aforementioned non-existent character.

All on the same service account.

So nah, not apologizing.

I too work in custom service and if I let a problem persist from February I would lose my job and will to live for being a colossal failure.

As someone who works in customer service, I'm just going to say that insulting the people you want assistance from really isn't going to help your cause. Being super polite wins you the high moral ground - since you are entitled to feel pissed off - and also has the effect of making them want to do what they can. If I was an SE employee, you'd have fallen way down my list of things to do at this point.

Also, if Enkidoh's post is right, I do hope you apologise to the people you insulted

No.

I know how easy it is to just dismiss me as being an idiot who can't use the service properly, but I've already explained the situation and dismissed that multiple times here and on reddit.

Their garbage code is garbage.

And they should feel bad for charging for a service in this state.