Quote Originally Posted by Ptolemy View Post
Did you actually set the payment method as crysta?
Yes, I selected crysta since this is how I originally purchased the 10,000 Crysta balance in 2010. I already had a click n' buy account set up to credit my account with additional Crysta when it was necessary to top up, but since I already had a balance on hand that's where it should have been taken from and not a secondary charge to my credit card. The problem is that the system is convoluted. Crysta should have been abolished prior to the restart of billing and any balances of Crysta should have been converted into the cash equivalent. Unfortunately, SE is slow to catch on to how this would confuse people if they've already got a balance on their account.