I think I accidentally NPC'd my Paragon's Helm......

[totallynotme]

Love this game, planning to keep playing until 2.0 - don't play WoW at all and never liked it, but! I found this on Reddit and I think it might be good for SE to see how their competition handles these situations so here you go.

http://i.imgur.com/ljdzg.png

[Kailea_Nagisa]

that was entertaining...but that GM has WAY to much free time ;p

[MeowyWowie]

Love this game, planning to keep playing until 2.0 - don't play WoW at all and never liked it, but! I found this on Reddit and I think it might be good for SE to see how their competition handles these situations so here you go.

http://i.imgur.com/ljdzg.png

Lol, that's awesome. I wish we had GMs like this

[Rokien]

Sucks for you dude, don't sell it next time ^.^

[MeowyWowie]

Bumping this up. It's time we got some real customer service. Billing has started and there's no excuse for the lack of service we have now.

In terms of Item restoration services, most popular P2P MMOs have this. SE, if you're trying to compete with these games you may want to take a page from their books. Take a look at how they handle circumstances like these:

WoW
RIFT
SWTOR
Hell, even FFXI has an acceptable item restoration service.

[HiirNoivl]

Kerplah? ... I'm gonna have to steal that.

[Jennestia]

WoW requires you to type delete in a text box to delete epics and characters, harder to type delete into a box then to click yes or press enter imo.

And I can promise you someone will "accidentally" do this as well.

[Bayohne]

I'm sorry it's taken so long for us to get a response for you on this topic and I agree it is extremely frustrating to accidentally NPC/drop something you didn't intend to. We were able to discuss the issue with Yoshida and he said that they will be looking into a method to easily reacquire achievement/quest reward items from NPCs and the like (this is also in addition to the previously discussed "buy back" feature).

Also we asked the UI team about making it more difficult to accidentally sell/drop Unique/Untradeable items (maybe with specific confirmation windows or other methods) and they said that they're currently looking into that as well.

[MeowyWowie]

I'm sorry it's taken so long for us to get a response for you on this topic and I agree it is extremely frustrating to accidentally NPC/drop something you didn't intend to. We were able to discuss the issue with Yoshida and he said that they will be looking into a method to easily reacquire achievement/quest reward items from NPCs and the like (this is also in addition to the previously discussed "buy back" feature).

Also we asked the UI team about making it more difficult to accidentally sell/drop Unique/Untradeable items (maybe with specific confirmation windows or other methods) and they said that they're currently looking into that as well.

Bayohne, you are a life saver! Thank you!!!

[Bowen]

I'm sorry it's taken so long for us to get a response for you on this topic and I agree it is extremely frustrating to accidentally NPC/drop something you didn't intend to. We were able to discuss the issue with Yoshida and he said that they will be looking into a method to easily reacquire achievement/quest reward items from NPCs and the like (this is also in addition to the previously discussed "buy back" feature).

Also we asked the UI team about making it more difficult to accidentally sell/drop Unique/Untradeable items (maybe with specific confirmation windows or other methods) and they said that they're currently looking into that as well.

That's what I like to hear!