As a player who's never been reported, why aren't behavior penalties ever forgiven?

[Lunavi]

Because they're permanent I stopped talking outside of my FC chat and linkshells in-game. If I can't moderate the channel, I don't talk in it because now I'm afraid another overly sensitive snowflake is gonna report me over something stupid.

How hard is it to not use slurs, excessive cursing, or being straight out mean to people? You make it sound like they take action against any reports they get, which they don't. Most of the sob stories that paints this picture are from people who actually did use highly inappropriate language or were overly rude to people, the only exception is the person who got thrown into jail for becoming the FC leader of a dead FC on their inactive alt pretty much. As long as you can behave like a decent person you have nothing to fear by talking in public channels, I do it all the time.