Lost access to Shadowbringers

[Darkstride]

Pre-order codes (which grant Early Access) are an entirely different code than your full registration code. You had to register before July 5 to avoid interruption. It's not an issue on SE's side, people are just not realizing that Early Access was not full game access - it was a preorder bonus. You still need to register the game.

Make sure you are entering your full registration code on the correct page. In Mog Station there is specifically an "expansion registration" page.