I had to go back to my original invoice to find my code,using the links SE provided in their latest email sent me to a blank page.

I had to go back to my original invoice to find my code,using the links SE provided in their latest email sent me to a blank page.
Why in the world do i need to click "Unlock activation key" button if i already ordered game? why they cannot just send the via e-mail? I just figured that i need to click that button and now "Your key is being processed and it will be available here soon or when the product is released."
God knows when i will get my key, i had early access and now my character stuck in new area so cannot even logon.
Thanks for world class delivery!
I just got locked out this morning, It wants ANOTHER registraion code. (I thought that's what I entered to start my preorder's early access..)
I found an "Order is Ready" email from 7/2, which says to get my reg code from the store. BUT, when I follow the convoluted path to the "Your Orders" section, it says I have no orders (!)
I have an order number from my original confirmation email, but there's no way to look up the order with the actual number. I need to pick it our of a list that diesn't exist for me.
Oh well, I guess I'll go back to WoW until they fix it, or better, do some house cleaning.
Successfully ordering the product should automatically activate the product, not send us on some silly hunt for a code on on one website so we can manually transfer it to another site. Aren't their servers connected to one another?
UPDATE: I found a 6/7 email (By searching for "Shadowbringers" that had a link that led directly a page with a good registration code. No need to go and find it on the store.. It failed when I tried to enter it on the launcher pop-up, but when I entered it on my game account page, it worked. Logged in again.
Last edited by SamSmoot; 07-06-2019 at 11:20 PM.

I literally cannot play the game because I ordered Shadowbringers with an email that isn't attached to an SE store account. Oh my freaking god man ..this is frustrating ..
Well, my package hasn't arrived yet because of the horrible post system of Mexico and I can't play ShB content.
So... I hope next time SE just sends the collectibles in the collectors edition and give an online code to play, as they're not delivering anymore physical copies of the game...
its a sub based mmo. you apply the code nothing new. even in wow gw2 and blade and soul. its easy! get a code and just apply it for early access. then you get a second code and apply it for full releaseThanks for the info, Bayohne. The only thing that's not clear to me is why FFXIV is the only MMO the requires the player to do the work instead of the system doing it automatically like literally every other MMO on the market, even other cross platform MMOs. But that's not something that we'll get an answer for.

Mine was missing too, call SE customer support, don't email them...they will take days to get back to you, i called them up and got the issue resolved...easy peasy.

The reason is, this is from reading the purchase message before accepting, that you have the right to return the product up till X days after purchase or unlocking the activation code. Once you generate that code, they have no easy way to automatically tell if you used it not. So, it is just a way to give the buyer time to return/refund the item.Why in the world do i need to click "Unlock activation key" button if i already ordered game? why they cannot just send the via e-mail? I just figured that i need to click that button and now "Your key is being processed and it will be available here soon or when the product is released."
God knows when i will get my key, i had early access and now my character stuck in new area so cannot even logon.
Thanks for world class delivery!
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