INCREASE CERBERUS SERVER CAPACITY NOW

[Deathscypho7]

SE: Hey guys, we're releasing this new hype expansion soon, we have all the data about pre-orders and associated characters but you know what? We don't want to use the money you paid us for server upgrades cause it's expensive, y'know, and we do not want to manage the number of characters on each world, 'cause it's just such a hassle. You will just need to wait in queues for 30-60 minutes and if you only get to try to play in peak hours... well, unlucky ;P We will of course not make any refunds or paid time extensions, because we just can't give stuff for free, it's market economy, y'know. We'll just write on the web-site that you'll have to wait for the service you have paid for and we will leave any complaints unanswered and just move them to a trash pile of general discussion, where it can rot forever, cause it's not a law suit that you can't just shrug off (:

Commenters above and below: YAY, GO SE, YOUR FAULT DUDE, READ RULES, ENDURE, ENTITLED, CAPS

Me: ...

[StarRosie]

SE: Hey guys, we're releasing this new hype expansion soon, we have all the data about pre-orders and associated characters but you know what? We don't want to use the money you paid us for server upgrades cause it's expensive, y'know, and we do not want to manage the number of characters on each world, 'cause it's just such a hassle. You will just need to wait in queues for 30-60 minutes and if you only get to try to play in peak hours... well, unlucky ;P We will of course not make any refunds or paid time extensions, because we just can't give stuff for free, it's market economy, y'know. We'll just write on the web-site that you'll have to wait for the service you have paid for and we will leave any complaints unanswered and just move them to a trash pile of general discussion, where it can rot forever, cause it's not a law suit that you can't just shrug off (:

Commenters above and below: YAY, GO SE, YOUR FAULT DUDE, READ RULES, ENDURE, ENTITLED, CAPS

Me: ...

Were you expecting everyone to just fall in line behind you with an all caps 'screaming at the heavens' post?

A queue of around 1.5K takes an hour.

Man, I remember the Stormblood login queues. I was able to hit 'login' get up, go outside, walk to the convenience store that was about a mile and change away, buy some snacks and a drink, walk back and still sit in my chair for another 30 minutes before finally being let in to go error out at Raubhan Extreme.

Now? I've had one queue that was long enough for me to make a sandwich and by the time I finally got in, I had finished my sandwich and it was great. And I was able to just go play the game with zero erroring out.

[Aramina]

SE: Hey guys, we're releasing this new hype expansion soon, we have all the data about pre-orders and associated characters but you know what? We don't want to use the money you paid us for server upgrades cause it's expensive, y'know, and we do not want to manage the number of characters on each world, 'cause it's just such a hassle. You will just need to wait in queues for 30-60 minutes and if you only get to try to play in peak hours... well, unlucky ;P We will of course not make any refunds or paid time extensions, because we just can't give stuff for free, it's market economy, y'know. We'll just write on the web-site that you'll have to wait for the service you have paid for and we will leave any complaints unanswered and just move them to a trash pile of general discussion, where it can rot forever, cause it's not a law suit that you can't just shrug off (:

Commenters above and below: YAY, GO SE, YOUR FAULT DUDE, READ RULES, ENDURE, ENTITLED, CAPS

Me: ...

It would make absolutely zero sense for them to spend a bunch of money to fix something that will only be an issue for a couple of weeks.

[Lord_Ator]

1000 huh?

[Agaziel]

Happy caps lock day!

[Conando]

You act as if other MMOs, including WoW, don’t have queues. Newsflash, there’s a reason for server capacity.

[HyoMinPark]

SE: Hey guys, we're releasing this new hype expansion soon, we have all the data about pre-orders and associated characters but you know what? We don't want to use the money you paid us for server upgrades cause it's expensive, y'know, and we do not want to manage the number of characters on each world, 'cause it's just such a hassle. You will just need to wait in queues for 30-60 minutes and if you only get to try to play in peak hours... well, unlucky ;P We will of course not make any refunds or paid time extensions, because we just can't give stuff for free, it's market economy, y'know. We'll just write on the web-site that you'll have to wait for the service you have paid for and we will leave any complaints unanswered and just move them to a trash pile of general discussion, where it can rot forever, cause it's not a law suit that you can't just shrug off (:

Commenters above and below: YAY, GO SE, YOUR FAULT DUDE, READ RULES, ENDURE, ENTITLED, CAPS

Me: ...

Perhaps you didn't understand what I wrote. I'll phrase it differently.

IF YOU ARE IN A QUEUE WELL I AM SORRY TO SAY THAT SOMETIMES OTHER PEOPLE END UP IN QUEUES AS WELL DURING PEAK HOURS. YOUR ACCOUNT AND YOUR TIME ARE NOT MORE IMPORTANT THAN ANYONE ELSE'S, SO WHY DON'T YOU JUST TAKE A COUPLE OF SEATS. YOU ARE NOT ENTITLED TO FREE COMPENSATION JUST BECAUSE YOU GET PUT IN A LOGIN QUEUE DURING AN EXPANSION LAUNCH.

I play on the third largest server in this game. The only time I've had a queue of 1,000+ was after mass disconnections felt by the entirety of my data center - the one on Day 1 of Early Access and the one yesterday when the servers were experiencing networking issues. And I play during peak hours. Usually the queues are 500~600 people. Sure, it sucks I have to wait, but I'm not more entitled to get into the game than those who are trying to do the same, or who are just playing what they have paid to access. So I go searching for food and wait my turn. You should, too.

[Seraphor]

SE: Hey guys, we're releasing this new hype expansion soon, we have all the data about pre-orders and associated characters but you know what? We don't want to use the money you paid us for server upgrades cause it's expensive, y'know, and we do not want to manage the number of characters on each world, 'cause it's just such a hassle. You will just need to wait in queues for 30-60 minutes and if you only get to try to play in peak hours... well, unlucky ;P We will of course not make any refunds or paid time extensions, because we just can't give stuff for free, it's market economy, y'know. We'll just write on the web-site that you'll have to wait for the service you have paid for and we will leave any complaints unanswered and just move them to a trash pile of general discussion, where it can rot forever, cause it's not a law suit that you can't just shrug off (:

Commenters above and below: YAY, GO SE, YOUR FAULT DUDE, READ RULES, ENDURE, ENTITLED, CAPS

Me: ...

They literally just added 2 new servers.

They can't increase the capacity of a single server, because there's only so much data it can carry. It's not like a hard drive you can just upgrade to a bigger one, it's how much data is streamed through it.
You can up the size of the room but a doorway is a doorway.

That's why they added new servers.
If the players all want to crowd into one overpopulated server instead of moving to the quiet one, then yeah, that's a player problem.