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  1. #71
    Player Kathryn's Avatar
    Join Date
    May 2012
    Posts
    546
    Character
    Nanapie Kimura
    World
    Ragnarok
    Main Class
    Arcanist Lv 28
    No codes for me or my partner yet, this is actually quite unacceptable for a digital distribution standpoint, The reason we pre order is so we can have access to the full game and all content on day of release. I'm questioning whether I should ever use the SE store ever again as I've felt it's been abit of a headache, I'll go back to using GmG for future expansion purposes.
    (10)

  2. #72
    Player
    Dieadre's Avatar
    Join Date
    Sep 2012
    Posts
    76
    Character
    Dieadre Lefiella
    World
    Sargatanas
    Main Class
    Machinist Lv 77
    CE digital download purchased through Square Enix store. Been paid for since 3/1. No code. It's July 2

    Should be that hard to have codes activate on the accounts at midnight automatically for those who've already paid. Especially when it seems every other distributor has already gotten theirs to their customers.
    (4)

  3. #73
    Player
    Syliani's Avatar
    Join Date
    Oct 2016
    Posts
    35
    Character
    Suisho Lightfoot
    World
    Brynhildr
    Main Class
    Black Mage Lv 98
    Quote Originally Posted by Bixillarla View Post
    It just now is midnight the 2nd PST. Should be sent out today. Have till the 5th to register it before you lose access from the Early Access code.
    We can still head into the early access areas? Cause I been grinding Dancer to continue the story and I'd hate for it to come to a halt because Square Enix decides to hold back on my Shadowbringers CE expansion code.
    (0)

  4. #74
    Player
    Dieadre's Avatar
    Join Date
    Sep 2012
    Posts
    76
    Character
    Dieadre Lefiella
    World
    Sargatanas
    Main Class
    Machinist Lv 77
    Quote Originally Posted by Syliani View Post
    We can still head into the early access areas? Cause I been grinding Dancer to continue the story and I'd hate for it to come to a halt because Square Enix decides to hold back on my Shadowbringers CE expansion code.
    Yes, you can still access all the content as long as you get your key and register it by the 5th
    (2)

  5. #75
    Player
    Valenth's Avatar
    Join Date
    May 2015
    Location
    Ul'dah
    Posts
    296
    Character
    Valenth Guiran
    World
    Lich
    Main Class
    Samurai Lv 80
    Edit: I got a mail about half an hour ago from the delivery company saying I'll get my physical CE later today. Still SE, you could have done a better job of informing me somehow on when it would be delivered. Or you could have told the delivery company to do a better job of informing me. Right now it's only informing me on the day of delivery, which I didn't know when exactly it would be. Sure there's options given on how to handle the delivery in the mail, but come on, expecting me to be home on the same day as the mail is a serious gamble

    Quote Originally Posted by Cortawraith View Post
    The part about the physical Editions was to be expected. But I don't even know if my physical Collector's Edition has even been shipped, yet. on June 19th I've received an E-mail that my order has been shipped but I never got a tracking code. Even the status on the store states, that my order is "being prepared" for shipment (as of today, mind you!).
    In the worst case scenario, I'm forced to buy a digital code or I might be forced to wait till the end of the "next" week, because I might not be at home (I work on shift) when the shipment should be delivered unannounced. I really hope that the store support will clear things up and that they will work on their communication. A whole bunch of european customers (been asking in different places) are sitting in the dark, like me, because we don't get any reliable informations.
    I have the same problem. No tracking code or anything to follow my shipment with and also a mail on the 19th saying it was being shipped. If it doesn't arrive today SE can expect an angry and/or anxious mail. It shouldn't take multiple weeks to arrive really. Shipping from London (I assume, as my other SE EU purchases always come from there) to the Netherlands shouldn't take multiple weeks.
    (0)
    Last edited by Valenth; 07-02-2019 at 09:32 PM.
    "The world is such a funnier place upside down! ^_^"

    Proud leader of the Word of Love Free Company: http://www.wordoflove.enjin.com/

  6. #76
    Player
    Laerune's Avatar
    Join Date
    Aug 2013
    Posts
    2,927
    Character
    Yu Zeneolsia
    World
    Ragnarok
    Main Class
    Scholar Lv 100
    Bought mine from the SE Store aswell, still no codes.
    (1)

  7. #77
    Player
    BatLW's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    170
    Character
    Fenrir As'hall
    World
    Shiva
    Main Class
    Gladiator Lv 60
    I was wondering the same - How is it possible that the day is already going towards an end in Japan and the SE Store hasn't managed to send out the Keys yet? Especially since they have no Phone Support or anything and seem not to be related with the Mogry Station. You could have bought it on ANY CD Key Website for the same price or cheaper and would have better support. Amazing, SE.

    I hope the key will be there when I come home tonight after work.
    (1)

  8. #78
    Player
    Rezef's Avatar
    Join Date
    Jul 2017
    Location
    Luxerion, Nova Chrysalia
    Posts
    59
    Character
    Rezef Enoshima
    World
    Twintania
    Main Class
    Scholar Lv 90
    So it's not just me, on the one hand I'm glad it's not only me but on the other I'm seriously annoyed by the fact that we had registered EA of ShB but we also have to register again for the normal game and SE incompetence to hand out the products we paid for in time or even have the thing fully systemised so we don't have to go through this.. Oh well I hope that I get my code in time. If not... Well we'll see
    (2)

  9. #79
    Player
    Villa101's Avatar
    Join Date
    May 2016
    Location
    Gridania
    Posts
    42
    Character
    Villa Rehw-marouc
    World
    Hyperion
    Main Class
    Reaper Lv 100
    waiting for my code
    (0)

  10. #80
    Player
    White_Wolf_X's Avatar
    Join Date
    Aug 2013
    Posts
    619
    Character
    Fang Wolfheart
    World
    Zodiark
    Main Class
    Machinist Lv 100
    SE store ( collecter edition digital ) still no key.

    Will edit should i get it.

    Edit: Got my key, didn't get any email about it.
    (0)
    Last edited by White_Wolf_X; 07-03-2019 at 08:55 PM.

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