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  1. #11
    Player
    Rizon's Avatar
    Join Date
    Mar 2011
    Location
    Quincy, Il
    Posts
    939
    Character
    Rizon Cerberus
    World
    Hyperion
    Main Class
    Marauder Lv 81
    Quote Originally Posted by Camiie View Post
    Haven't gotten a code or any indication that my collector's edition has shipped, so I can only assume it hasn't. I was successfully charged, of course, and I got an email stating:

    "Your order should ship out between 6/24/2019 and 6/28/2019 and should arrive around the release day of 7/2/2019. You should receive an email notification with the tracking number once the order leaves the warehouse. Please make sure to check your spam folder in case you do not see this notification in your inbox."

    So far none of that has happened and there's nothing in my spam folder. Guess I'll just order digital from now on and save myself the bother.
    Exact same story for me. Even the same e-mail. Don't waste your time with SE support. I don't think they exist. No response to e-mail, Constant busy signal on the phone. As for Web chat once they stopped having technical difficulties (sic) you just sit in a never ending queue. If I am locked out of SB after Friday ( which I suspect will happen) I will spend my free time looking for legal advise.

    Finally got in touch with SE via Web Chat (after 5+ hours) only to be informed that ceded control of the store's operation to a company called Scalefast. They disavow all knowledge and responsibility for their actions (maybe they will self destruct in 5 secs). Understand SE your name is on every transaction not Scalefast. It's your reputation that is being destroyed by this, not theirs. If it were me I would take a closer interest in how they operate under my name.
    (3)
    Last edited by Rizon; 07-02-2019 at 11:38 AM.

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