PSA for people pre-ordering Shadowbringers (Steam vs. PC windows / redeeming codes)

[Celestene]

Also just to help, don't change your account email til charged. My order disappeared when I did they said I'd have to call to get it back and talk with tech support. XD Panicking I changed it back and it came back so just to help anyone else not panick...

[Purgatan]

Thank you for the information - so helpful!

[Ephemeral30639]

One of my friend asked me if I could buy the code through Square Enix's store and give the code to my friend in order for her to receive the pre-order bonus.

My question is: Can I pre-order for my friend somehow?

[ScorpioShirica]

It's just a week left til early access. I've been able to redeem the pre-order code. But the expansion just says "instructions" on the square store when hitting unlock the code. Does anyone have any idea how close to release square is going to give the expansion code even after charging for it?

[Grimfyre]

I cant use my early access steam code on the mogstation to get my pre-order bonus

[AceKenshader]

So, being the literal dumbass that I am, I completely forgot to use the code when I pre-ordered the collector's edition of Shadowbringers, and now I'm worried I completely lost it.

[ArcIgnis]

I understand there are 3 codes. The raw code to reveal the early access code. The Early Access Code of the game to enter in Mog Station,
and the standard code of the expansion. My question is, where do I find this third code? I bought the collector's edition but only have two codes. Where do I get my collector's edition code from?

[Turbonator]

If you pre-order the wrong version, the support can help you.

Which support is that exactly? Need refund. Square Enix store is not responding, only an automated email.

[Niwashi]

I understand there are 3 codes. The raw code to reveal the early access code. The Early Access Code of the game to enter in Mog Station,
and the standard code of the expansion. My question is, where do I find this third code? I bought the collector's edition but only have two codes. Where do I get my collector's edition code from?

With physical boxed copies, the final code is in the box.

With digital download copies, the retailer you bought it from should email you the code (separately from the first pre-order code).