BRAVE FC Letter to FFXIV (Security system glitch)

[Avidria]

Honestly, the ranks work fine. Just don't give people the ability to change ranks, outside of like, 1 other person. My FC is pretty much only made up of RL friends, and we only have 2 people with rank promotion privileges, me and the master. Only 4 of us can withdraw gil. me, the master, her husband, and another friend. Only 2 of us can relocate the house.

Its not so much paranoia as it is precaution and being smart. We don't have a reason to relocate, so no one can. We don't have much gil in the chest, but few can access it. Accidents can happen even with friends, so we are careful.

I mean yeah, that's fair enough. I just don't think I've ever played an MMO where you can promote above your own rank (outside of the guild/FC leader promoting someone else to leader). That just doesn't make sense to me at all.

[Enkrateia]

Greetings,

Potential personal data was removed from the original post to ensure that the discussion could continue without being removed by the GMs. While editing a customer's post is something that is very rarely done, it was deemed appropriate in this case to prevent the potential removal of the thread or action taken for a violation of the forum policies.

LGM Enkrateia

[Arrhin]

Back in 2.X days we got robbed blind by an FC member who was a close, trusted friend within the game. We were in the middle of saving up for a mansion in the Mists. Crappy as it was there was nothing to be done officially since no rules were broken, FC member had access, we trusted them, but some personal conflict or something made them take about 20 million Gil (alot at the time) and all our good crafting mats etc etc and jet. Lesson learned, no Gil access to anyone, Gil is stored by Officers and spread around so if someone does get greedy all our eggs so on and so forth. No valuable items are on first page of chest (General access), and nothing of personal value is allowed in the chest (or do so at yer own risk). The Chest is NOT secure (as we were told at the time in response to our report) and ofc, manage yer login credentials accordingly as social engineering (phishing) is getting more and more sophisticated.

(Edit) To add, we did get that mansion, the one right on the cliffs above the beach. EVERY member dipped into their personal savings and sold mats and items to fund it. We were and possibly the OP would be, able to take a very negative situation and turn it into a positive one. Sure, we was all broke AF, but we had a beautiful (empty) mansion!

[alimdia]

I don't think the ranks "work fine", there's zero benefit to the way it works right now. Every other game, every other system out there actually has a functioning hierarchy, even on discord you can't give yourself a role above yours in the list. This is the only game where FC rank hierarchy doesn't actually do anything, despite being allowed to change it in the system.

The likelihood of OP getting his money back is near zero since that's how the system works right now, but this is something the devs should change, the entire FC system feels abandoned and unchanged since early ARR.

[Shougun]

I would love to see an update to our FC system, something to give leaders more tools in the ranking system. The ability to promote above yourself is not really intuitive and the results can sometimes become game destroying experiences, for many people (depending on the severity of the hit and drama that follows it may ripple to the whole social network, affecting many people).

Also some other new FC content could be pretty cool, so I'd go for a FC update overall. New rank, and a new task like a Garrison or what have you- perhaps a doma reconstruction project but for your FC (a baby ishgard of sorts).

Sorry this happened to you OP

Greetings,

Potential personal data was removed from the original post to ensure that the discussion could continue without being removed by the GMs. While editing a customer's post is something that is very rarely done, it was deemed appropriate in this case to prevent the potential removal of the thread or action taken for a violation of the forum policies.

LGM Enkrateia

Thank you~

[Arrhin]

I agree with the Rank issues, no reason you should be able to promote above yer own rank. I mean it's nice to have an Officer cadre that does not need to rely on higher ranks to do day to day things, so giving promotion/demotion rights to even third level members is common. I mean many of our current FC discussions take place in Discord as not everyone can be online when it's convenient, some of us even have jobs <.< . It's nice to be able to have that chat (on Discord) and have some mid level Officer, who may have time to be online, enact those decisions. So to restrict promote/demote to just Master for security reasons is just absurd.

[Canadane]

Again, you can’t promote above your rank. Only because the numbers aren’t ranks.
While I wouldn’t mind if they changed it to something people would expect with more than two actual tiers or ranks, right now it’s what we got. A better understanding of the current system is always helpful.

[Dustytome]

I still don't know why they haven't switched to a proper hierarchy system yet. It's one of those little nagging issues (that in this case caused a rather large loss) that seems to get overlooked/ignored. I would imagine most players expect it to function as a hierarchy both from the UI presentation (especially that "change hierarchy" button) and it being a common system on the major players in the mmo world.

[YatoShishi]

why do I have the strange feeling that person never got "hacked" in the first place?

[Shougun]

Again, you can’t promote above your rank. Only because the numbers aren’t ranks.
While I wouldn’t mind if they changed it to something people would expect with more than two actual tiers or ranks, right now it’s what we got. A better understanding of the current system is always helpful.

I understand what you're saying but the game also shows the number and calls it a rank, so I don't think it is unfair or incorrect to suggest that you can promote someone above your rank. Or at least to say "you can promote someone to a higher number than yourself".

random google image (edit: added blur, just in case for privacy):



As you see on the left there is a number and it is below the sorting title "rank". If the 6 rank has promote then they can promote above themselves (higher than rank 6).

Like I said I understand how you described the underlying system but that system is not really presented or self described in the visuals and in fact another system is better described (but false) by the fact it shows numbers in an order and calls them ranks. As the word rank itself suggests a hierarchy (and then having numbers doubly suggests so). There is a visually informed information to actual truth issue in there.

If anything it might be better if SE just removes the rank column (no word "rank" and no numbers) and leaves icons next to titles, so at least at that moment it would better describe reality (then there are no ranks, just titles).