He can’t magically snap his finger and add any and all features every single person requests to be added for the game, no SE is not a “small indie dev” like the meme goes but they also do not have infinite time and resources, I wish SE would expand the FFXIV budget/team but they are doing the best they can with what they have. So when requesting stuff please do it in a respectful manner and don’t act like it’s the end of the game/world when the feature you want isn’t added.