Do the names get freed up when SE bans RMT bots?

[Mikki]

What King Canadane said. My ex asked for a refund of his play time since it auto charged (he asked the very first day, explaining that he forgot to cancel and they could take all his play time and he hasn't been on in awhile) and they refused. So, he straight up called his bank and forced a refund through there, which caused SE to ban his account.

His account is 100% dead; he can never get it back and he can't use it. However, his character is still technically in the game and not deleted. I don't use my old character anymore but when I logged in once I saw my guild was basically dead and all members hadn't been on in a long time. The interesting thing I noticed was that his character was still in the guild. Just hadn't logged on since ARR.

[Angelov-Mercy]

What King Canadane said. My ex asked for a refund of his play time since it auto charged (he asked the very first day, explaining that he forgot to cancel and they could take all his play time and he hasn't been on in awhile) and they refused. So, he straight up called his bank and forced a refund through there, which caused SE to ban his account.

His account is 100% dead; he can never get it back and he can't use it. However, his character is still technically in the game and not deleted. I don't use my old character anymore but when I logged in once I saw my guild was basically dead and all members hadn't been on in a long time. The interesting thing I noticed was that his character was still in the guild. Just hadn't logged on since ARR.

That was cold...I guess when you are looking at numbers everyday and not people, you forget the customers are people too. The digital age has left us in some very difficult times in our present social culture. The ability to value life, love and dignity has turned as empty and meaningless as the programmed faces of our toons. If he where a friend or family member the customer support would have put some effort into accommodating him...it's twice as bad when you are just given over to a stale AI browser that takes away human element all together.