Basically, during an interview, just after fan fest, Yoshi-P acknowledged that the backlash was partially their fault. He pointed the finger a little bit more on the job speculating side, but the race issue falls into that category. He said something along the lines of releasing a bit more relevant info, next time, so as to avoid large backlashes like this one. The example I think said something like letting us know if we are getting a new healer job, so the players can speculate on just the job and not the role and job, and get annoyed by both..
I say "apology" only because we are expecting a statement to acknowledge and validate our feelings on what happened. It's not like they will actually say sorry and fall to their knees begging for forgiveness. Or maybe they will, it is Japan, lol.
One thing to note though, is how the media leading up to and between the last two fan fests was handled. That's part of the reason the backlash was so great. It might not of been intentional, but it was manipulative. Which goes back to them realizing they need to be upfront with some more info from the start.
(OMG, I did not expect that to be a mini wall, T.T)