To those warning of a ban, the OP doesn't sound like they plan to touch the game any further after the feature they were looking forward to was unavailable. I don't necessarily agree with the chargeback unless it was a feature SE specifically advertised to them as part of their initial purchase/subscription, but I can see the frustration of running into a wall. This is a game, a digital environment and the producers willingly created an artificial limitation (on multiple levels at that) that didn't need to exist. Mijorious, best of luck finding a game that works for you and the family.
While that's a great alternative for decorative space alone, that lacks the ability to crossbreed still and family members can only interact with items in their own 'room'. It also lacks outdoor space and since fcs cannot get apartments, the workshop.