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  1. 04-01-2019 09:29 PM #1
    AlohaSnackbar
    Player
    AlohaSnackbar's Avatar
    Join Date
    Jun 2016
    Location
    Uldah
    Posts
    21
    Character
    Skain Drakeyn
    World
    Gilgamesh
    Main Class
    Scholar Lv 80

    Same

    Says it was shipped on the 25th, now the 1st of April, 7 days later (maximum time for shipping). Haven't received it yet even now. Going to have to go through credit card company to dispute the charge now.
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  2. 04-01-2019 09:38 PM #2
    Zomkei
    Player
    Zomkei's Avatar
    Join Date
    Aug 2013
    Posts
    762
    Character
    Decayed Corpse
    World
    Balmung
    Main Class
    Machinist Lv 100
    Quote Originally Posted by AlohaSnackbar View Post
    Says it was shipped on the 25th, now the 1st of April, 7 days later (maximum time for shipping). Haven't received it yet even now. Going to have to go through credit card company to dispute the charge now.
    i would suggest contacting SE first before you do that. i've heard disputing / chargeback can get you banned from all SE purchases in the future, including XIV. could be wrong though.

    Quote Originally Posted by seraf View Post
    So apparently in this email they sent last Saturday it only says that it's status was changed to "shipped" and they charged me for it. But there is no tracking url in it at all I looked all over it. So it would seem that it actually hasn't shipped yet? It just basically says "thanks for your order" and has the invoice info on it but I was indeed charged the money already.

    this actually happened to me with the shiva statue. it did actually ship later, but it took awhile.
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