What is imbalanced about the healers. I keep seeing this said everywhere.

[EaMett]

It was a particular design that literally every WHM player noticed right away but that the devs have been completely oblivious to since their inception.

This is so true and so sad. We didn't even get the skills yet, they had only announced them with skill descriptions and we could ALREADY tell it wouldn't work out at all (lilies and PI). I stood here in this forum with many others bringing this up. Really doesn't inspire confidence in SE's ability to balance/expand healer skills when us users can spot the flaw in seconds of reading descriptions and it takes them months of testing before release and months of player feedback after to finally get it (and clearly after 2 years we still have vanilla unworkable lilies).
I'm still immensely confused by how that hole thing happened in the first place.

[Yuyuka3]

This is so true and so sad. We didn't even get the skills yet, they had only announced them with skill descriptions and we could ALREADY tell it wouldn't work out at all (lilies and PI). I stood here in this forum with many others bringing this up. Really doesn't inspire confidence in SE's ability to balance/expand healer skills when us users can spot the flaw in seconds of reading descriptions and it takes them months of testing before release and months of player feedback after to finally get it (and clearly after 2 years we still have vanilla unworkable lilies).
I'm still immensely confused by how that hole thing happened in the first place.

That's why I said back then (I think it was in 3.0 already, even), and I stand to what I said, that we need better people in charge of job design. NO, this doesn't mean firing anyone, just swap them around to someone who actually knows what they are doing!