I think I accidentally NPC'd my Paragon's Helm......

[Nakiamiie]

And same exact response a third time...

Are you serious? GMs won't restore one time unique items like that?! That really is bad service. I can understand for some other generic items, but any item that can't be collected another time should either be restore-able by a GM or impossible to sell to an NPC in the first place. Hopefully Yoshi-P hears about this and they put an NPC that can give you back achievement/event items lost.

Yeah buyback functions should definitely be added.

That would definitely be a must addition. Mistakes happen and some are really unforgiving.

[MeowyWowie]

For those who don't think that GMs are the people to contact for this, read this:

What issues will the Game Masters be handling?

In FINAL FANTASY XIV, we have a group of support staff called Game Masters, or GMs, that handle various issues that occur within the game. The GMs are available 24 hours a day, 365 days a year.

GMs will appear as player characters in the game and will assist customers on various issues such as when customers are stuck in game geometry, or when they are being harassed by another player. GMs may also handle other issues such as trade disputes and item restoration requests.

In order to report an issue within the game, you will need to submit a GM call. This can be done through Support Desk in the main menu. You can open the main menu by pressing the "-" key.

Source: http://support.na.square-enix.com/fa...em+restoration

For the 5th time, I KNOW this was my fault. If it was an item with 5 T4 materia in it I wouldn't bother them with a restoration because technically I could still obtain it again by my own means.

[Orophin]

If you haven't posted in the technical support forums yet I'd give that a try. Sometimes you'll get a response from a rep there. Just explain your situation and mention that you've tried contacting a GM numerous times only to get an automated response everytime, and that live chat sent you right back to that perpetual circle. Keep spamming the GM help too.

Hope for the best in getting your crown back.

[MeowyWowie]

Lol, what's funny is every time a GM sends me one of the messages, it directs me to check the GM interactions section in support, which is exactly what I posted earlier.

So basically it's
GM Interactions: Please contact a GM in game through the support menu
GM: Please consult the GM interactions section
GM Interactions: Please contact a GM in game through the support menu
GM: Please consult the GM interactions section
GM Interactions: Please contact a GM in game through the support menu
GM: Please consult the GM interactions section
GM Interactions: Please contact a GM in game through the support menu
GM: Please consult the GM interactions section

[MeowyWowie]

Well, I finally got the chance to speak to a GM directly. Unfortunately, there appears to be nothing they can do.



I guess my last chance of ever getting this item back is if they allow us to re-obtain the item by speaking to the NPC again. And yes, I misspelled Holidays lol x.x

So.. any chance of a fix in a future patch for this devs?

[Teakwood]

Naw, the inability to get a replacement copy of an item that you can only get as the reward for an achievement is definitely a problem with the game, not with a player. I hope this gets updated in a patch, it's the best solution.

[Alkoun]

Hey! Tell that guy Robrob Amatsu to STOP IT and use the search function!

[Arcell]

Considering the item is untradable, unique and obtained via an Achievement, I don't see the harm in letting people re-obtain it through the same NPC. There's not a single way I can see someone exploiting that in some manner. You can only have one and the only way to get rid of it is to sell it or drop it.

[Zeref]

Its gone brah, my Onion helm disappeared some time between 1.18 and 1.19 and I contacted support they said we don't deal with it contact GMs and i contacted them, they said we don't deal with it contact support, and i contacted them, and they basically said Screw you, not like we can do anything about it.

[Platinumstorm]

Well, I finally got the chance to speak to a GM directly. Unfortunately, there appears to be nothing they can do.



I guess my last chance of ever getting this item back is if they allow us to re-obtain the item by speaking to the NPC again. And yes, I misspelled Holidays lol x.x

So.. any chance of a fix in a future patch for this devs?

Sorry to hear about that, but if it makes you feel any better I don't particularly like it.