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  1. #1
    Player
    Kailea_Nagisa's Avatar
    Join Date
    Apr 2011
    Posts
    967
    Character
    Kailea Nagisa
    World
    Ragnarok
    Main Class
    Gladiator Lv 90
    Sorry for your lose, but you made the mistake, there is no need to harass the GMs about it, phone support is not for this kind of issue nether, they told you to talk to a GM, because it is an in game issue, they honestly should have not promised they would do a item restore. As on the GM side, they do it for one, and they will have to do it for every person that sells something by mistake. I do agree though that a confirmation or a buy back would be nice.
    (5)

  2. #2
    Player
    MeowyWowie's Avatar
    Join Date
    Mar 2011
    Posts
    1,162
    Character
    Meowy Wowie
    World
    Balmung
    Main Class
    Pugilist Lv 70
    Quote Originally Posted by Kailea_Nagisa View Post
    Sorry for your lose, but you made the mistake, there is no need to harass the GMs about it, phone support is not for this kind of issue nether, they told you to talk to a GM, because it is an in game issue, they honestly should have not promised they would do a item restore. As on the GM side, they do it for one, and they will have to do it for every person that sells something by mistake. I do agree though that a confirmation or a buy back would be nice.
    If it was any other type of item I would agree with you. In FFXI you are able to restore lost items, but only once. SE owns both games, their customer service should be the same.

    I've dropped expensive items in XI by mistake before (Unsho @20m for example) and, while I was upset, I didn't call a GM to have it restored. I could always do the fight again to get another one or just buy another one. But in this case, I can never get the Paragon's Crown back since it's a one time reward. And it'll likely be BiS for a while, even after the cap is raised.

    If they can't do an item restore, then I would suggest a tweak to the achievement system to allow players to re-obtain lost achievement rewards.

    Yea, it was my mistake and I know that. But the only chance I will ever have of getting it back is to be persistent about it. Would you not do the same if it happened to you?
    (10)

  3. #3
    Player HiirNoivl's Avatar
    Join Date
    Mar 2011
    Posts
    3,642
    Character
    Hiir Noivl
    World
    Mateus
    Main Class
    Marauder Lv 50
    Quote Originally Posted by MeowyWowie View Post
    If it was any other type of item I would agree with you. In FFXI you are able to restore lost items, but only once. SE owns both games, their customer service should be the same.

    I've dropped expensive items in XI by mistake before (Unsho @20m for example) and, while I was upset, I didn't call a GM to have it restored. I could always do the fight again to get another one or just buy another one. But in this case, I can never get the Paragon's Crown back since it's a one time reward. And it'll likely be BiS for a while, even after the cap is raised.

    If they can't do an item restore, then I would suggest a tweak to the achievement system to allow players to re-obtain lost achievement rewards.

    Yea, it was my mistake and I know that. But the only chance I will ever have of getting it back is to be persistent about it. Would you not do the same if it happened to you?
    I wish you luck... *throws a lucky puk wing*

    But that's precisely my point tho. If you get your item restored they would have to answer to all the people that didn't get theirs... (because I'm sure you're not alone.) If they had a universal system, like you described, sure. But they don't and I don't see any indication that they were going to get one.

    But I hope you get your crown back. :'( Just cause.
    (0)

  4. #4
    Player
    Jennestia's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    3,039
    Character
    Kanikou Escaflowne
    World
    Sargatanas
    Main Class
    Archer Lv 50
    Quote Originally Posted by MeowyWowie View Post
    If it was any other type of item I would agree with you. In FFXI you are able to restore lost items, but only once. SE owns both games, their customer service should be the same.
    Not necessarily the case though -- XIV is very much in development so there's the possibility nothing can be done just yet given how they're constantly changing stuff regarding the game's item structure?

    XI is well past foundation changes, so maybe there's nothing they can do just yet in regards to item recovery of this nature, so while it is the same company, the game's are in different states and of different development natures -- The only thing I can think of is rolling back your character's data to a certain point but that's usually something normal GMs don't do in MMOs unless there's corruption.

    Quote Originally Posted by Coldfire View Post
    There should at least be a confirmation for items you have worn (that's how it's done in some other games). Or an option to mark them as "Don't show in sale" in the context menu. I don't even want to remember what expensive stuff I accidently NPCed
    People complain about extra menus and confirmation prompts, though.
    (1)

  5. #5
    Player Irondude's Avatar
    Join Date
    Mar 2011
    Posts
    391
    Character
    Ferrous Ironchick
    World
    Hyperion
    Main Class
    Miner Lv 50
    Quote Originally Posted by Kailea_Nagisa View Post
    Sorry for your lose, but you made the mistake, there is no need to harass the GMs about it, phone support is not for this kind of issue nether, they told you to talk to a GM, because it is an in game issue, they honestly should have not promised they would do a item restore. As on the GM side, they do it for one, and they will have to do it for every person that sells something by mistake. I do agree though that a confirmation or a buy back would be nice.
    yeah.. but that's BULLSHIT. And yes the GM's should restore people's rare/ex items that are the best in the game if they accidentally npc them, because 1. there is no way to get it again even though they still have every job to 50 2. Why is it even NPCable?!?! The sad part is anyone could make this mistake hell look at my signature
    (0)

  6. #6
    Player
    Soulfire's Avatar
    Join Date
    Jul 2011
    Posts
    211
    Character
    Maki Amiyuki
    World
    Masamune
    Main Class
    Fisher Lv 60
    Quote Originally Posted by Irondude View Post
    yeah.. but that's BULLSHIT. And yes the GM's should restore people's rare/ex items that are the best in the game if they accidentally npc them, because 1. there is no way to get it again even though they still have every job to 50 2. Why is it even NPCable?!?! The sad part is anyone could make this mistake hell look at my signature
    Well that's about 76.954941185713163401586950156052 times worse than what happened to me a while back. Or would be if gil wasn't so much easier to obtain back then. But still worse I bet. And yes, I did use Calculator.

    I was running in the markets and hit my turbo button.
    Select retainer, select item, purchase.

    They made such a big deal about ~5K and preventing people from accidentally boarding an airship and yet have the default position for grouped and unstackable items set to confirm. That could end up being your whole piggy bank right there! Why was that not fixed?!

    I should start leaving the better portion of my coin with my retainer! w
    (0)