The EU DC and the new NA DC were all paid for by Mogstation funds according to Yoshi.The DC upgrades we’re not getting, instead replaced with a cluster split that saves on SE’s costs at the expense of players no longer being able to play with some of their friends? Please.
It’s a cash cow that’s not being reinvested back into the game at nearly an acceptable rate.
The “new NA DC” is an amalgamation of currently existing servers with a new set of shared resources like login and instance servers. A woefully incorrect solution to load balancing (“split the players up and hope they stay roughly at the distribution we want them to”) with the entirely unacceptable cost of severing social ties in an online game.
If they want to address the situation properly, they need to invest in enterprise load balancing appliances, long term investment in proper rearchitecture, and short term throwing money at the problem with cloud compute (made necessary by the fact that they sat on their hands and aimed to sell us this half-baked solution).
FFXIV is not an exceptional product with problems no service provider has ever encountered before. We solve load (yes, and DoS) problems like this every single day, on orders of magnitude greater scale than the traffic that XIV receives. And yes, regularly with horrendously outdated spaghetti code and database design that belongs in a 1970s manual on how not to use SQL. Again, this game’s problems are not unique. The difference is clients who pay for our “serious business” services would have our heads if we tried to pull what SE is doing, while they have adoring fans to use as a free PR firm.
I believe the previous poster was referencing the new data center in California, replacing the one in Montreal, because the ISP there was unable to meet service level agreements.The “new NA DC” is an amalgamation of currently existing servers with a new set of shared resources like login and instance servers. A woefully incorrect solution to load balancing (“split the players up and hope they stay roughly at the distribution we want them to”) with the entirely unacceptable cost of severing social ties in an online game.
Perhaps, and if so that’s a somewhat different story since they did give the Montreal DC a fair shake before saying nope, not acceptable to continue this way. Still not exactly what most would call a success story since the California DC has its own fair share of problems and a lot of people would have preferred a better solution at that time as well. But I’m still going to give SE some credit for the work there because switching colos like that as quickly as they did is no joke and the whole thing was an honest, extensive effort to fix some serious problems.
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