Quote Originally Posted by DevonEllwood View Post
They don't host ticket sales on their own site so they're not liable for anything that goes wrong.Anything that does go wrong is the fault of the host site selling the tickets, not SE
Showclix worked fine for PAX - something like 35000 tickets. Not sure why they mis-sold 500 FanFest tickets without a code, but the actual event was utterly packed with FFXIV fans.

The root cause of selling out in 2 minutes or less is demand greatly outpacing supply. If SE had done a better job estimating demand then they could have made the convention larger with more tickets available.