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  1. #21
    Player
    BillyKaplan's Avatar
    Join Date
    Dec 2015
    Posts
    2,914
    Character
    Lho Polaali
    World
    Moogle
    Main Class
    Conjurer Lv 23
    Good ol' Stan
    (1)

  2. #22
    Player
    Dustytome's Avatar
    Join Date
    Aug 2015
    Posts
    2,707
    Character
    Fox Briarthorn
    World
    Sargatanas
    Main Class
    Culinarian Lv 100
    Make sure to check the Matoya's hat code asap. A lot of people that got theirs from fanfest reported duplicate codes and it popping up as having already been used. If it does have a problem, contact the store support. Also remember it's a single character code, so choose which character it goes to carefully.
    (2)

  3. #23
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,824
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Dustytome View Post
    Make sure to check the Matoya's hat code asap. A lot of people that got theirs from fanfest reported duplicate codes and it popping up as having already been used. If it does have a problem, contact the store support. Also remember it's a single character code, so choose which character it goes to carefully.
    Good to know, when it arrives will definitely check it right away!
    (0)

  4. #24
    Player
    Krokov's Avatar
    Join Date
    Aug 2013
    Posts
    1,336
    Character
    Krokov Reynall
    World
    Midgardsormr
    Main Class
    Dragoon Lv 100
    Have any received their book pre-order or otherwise from the SE store yet?
    (0)

  5. #25
    Player
    JunseiKei's Avatar
    Join Date
    Sep 2013
    Location
    The Mist, Ward 9, Plot 2
    Posts
    1,800
    Character
    Xoria Tepes
    World
    Cactuar
    Main Class
    White Mage Lv 90
    Friend in UK told me he got sent an email that it was going to be debited soon (was the 20th when he got the notice). I didn't get a notice until the 27th with it then stating it'd be billed the 28th. UK friend also told me due to some shipment error, his lorebook was being delayed.
    (0)
    9.23.2019 [11:15 p.m.]Total Play Time: 1552 days, 0 hours, 0 minutes - You'll be hard-pressed to find a more cynical person than me.
    Quote Originally Posted by Odstarva View Post
    You people are never happy.
    [...] You complain and complain and complain.

  6. #26
    Player
    IrishMacLeod's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Neala Vespera
    World
    Behemoth
    Main Class
    White Mage Lv 70
    Still no notice of any kind, and now it's the weekend. Hoping to hear something by Monday.
    (0)

  7. #27
    Player
    HyoMinPark's Avatar
    Join Date
    Feb 2016
    Location
    Lavender Beds, Ward 13, Plot 41
    Posts
    7,339
    Character
    Hyomin Park
    World
    Cactuar
    Main Class
    Sage Lv 100
    Quote Originally Posted by Krokov View Post
    Have any received their book pre-order or otherwise from the SE store yet?
    I haven’t received my book yet, but it did ship out yesterday morning. So it seems like they’re starting to send them out for NA residents.
    (0)
    Sage | Astrologian | Dancer

    마지막 날 널 찾아가면
    마지막 밤 기억하길

    Hyomin Park#0055

  8. #28
    Player
    MeowingKittens's Avatar
    Join Date
    Jul 2014
    Posts
    49
    Character
    Cats Meow
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 80
    Finally got my own reply, mentioning the issue "finally being solved", compared to an earlier reply posted about it being solved several days ago; so which is it? Is the issue solved, or is it in progress but getting better? My order should leave the warehouse "soon", whatever that means.

    Completely avoided my question about why the orders aren't going out by order/payment date, and finding out from others that I'm far from alone being a day one and long since paid order being left in the dark (which both makes me all the more angry at the situation, yet also gives me comfort I'm not alone).

    Even though the store is run by a third party, I kinda wish SE would speak up as a whole about this. This isn't the first time FFXIV merch has been delayed on release; though this is by far the worst.
    (1)

  9. #29
    Player
    Mysteltain's Avatar
    Join Date
    Aug 2013
    Posts
    847
    Character
    Robin Icebrand
    World
    Midgardsormr
    Main Class
    Alchemist Lv 80
    They sent me a tracking ID around Thursday or Friday last week, and my copy is currently at the local UPS distribution center in my city, so hopefully they deliver it later today.
    (0)

  10. #30
    Player
    Silve's Avatar
    Join Date
    Sep 2012
    Posts
    27
    Character
    Silverknight Valefor
    World
    Hyperion
    Main Class
    Gladiator Lv 80
    I havent gotten an email or anything about mine at all an as Meowingkittens has said i preordered day one. This is a pretty big delay thus far i mean they restocked most of there books an those are shipping out sooner than this. So it is a concern in some way.
    (1)

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