To be fair, I don't find it THAT bad. Sure, he's a jerk, he doesn't understand a thing about it, and he lacks respect for cosplayers and RPers... but then again... that's what most people already think.

He's not a normie, that's a sure thing, but he's not a cosplayer, nor a RPer. It's a shame that his opinion is relayed, but he doesn't outright say that FFXIV players are all weirdos, fetichists, and what not. His final sentence is "When I think of Final Fantasy XIV from now on, I’ll remember the namazu. It’s big, it’s slightly unsettling, and I don’t really understand it. But it makes a lot of people smile.", which is basically "It's not for me, but it's cool". There IS some despise in that, but there is despise from everyone when it comes to MMO. Let's not pretend the world we live in is nice to cosplayers or whatever. This very forum is filled with people that insult weebs. That's exactly the same thing. Whenever I go to a group of IRL people and tell them that I'm a RPer (or even an IG group of people, to be fair), they look at me like I'm a psycho. That's how it is.

He doesn't bring anything to the table, but he isn't any more insulting than the community of the game. So... yeah, that's not that bad.