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  1. 10-27-2018 09:53 AM #1
    Einmimiria
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    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When you reinstalled the game, did you delete the folder located here /Library/Application Support/FINAL FANTASY XIV/? This has some locally saved data that but isn't deleted when reinstalling the game.

    When it happened again, did anything change/update on your Mac?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  2. 10-27-2018 09:46 PM #2
    gingus418
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    Oct 2018
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    Feran Ys'rel
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    Mateus
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    Red Mage Lv 60
    Quote Originally Posted by Einmimiria View Post
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When you reinstalled the game, did you delete the folder located here /Library/Application Support/FINAL FANTASY XIV/? This has some locally saved data that but isn't deleted when reinstalling the game.

    When it happened again, did anything change/update on your Mac?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    I did delete this folder but before I did I saved my character data from the My Documents folder within the FFXIV folder and then copied it back into place after the fresh install. I also backed up my UI settings and restored them after the fresh install.

    Nothing else was changed/updated as far as I know.
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