9002 Disconnects

[Einmimiria]

Thank you for the reply NicoKirito.

To clarify, I wasn't suggesting that others haven't been having connection problems, only that a server-wide issue would affect more people (in the DDOS example I gave, this forum was flooded. Something we are not seeing here).

Additionally, I'm not sure if it's your equipment either if you tried all of the troubleshooting above. It's more likely something along your route.

The ping test you did is useful for seeing when you disconnect, but not exactly where along your route. I'd like you to conduct a similar test, but this time can you do a trace route immediately after you disconnect? This might give us better insight into where the issue stems from.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[NicoKirito]

Thank you for the reply NicoKirito.

To clarify, I wasn't suggesting that others haven't been having connection problems, only that a server-wide issue would affect more people (in the DDOS example I gave, this forum was flooded. Something we are not seeing here).

Additionally, I'm not sure if it's your equipment either if you tried all of the troubleshooting above. It's more likely something along your route.

The ping test you did is useful for seeing when you disconnect, but not exactly where along your route. I'd like you to conduct a similar test, but this time can you do a trace route immediately after you disconnect? This might give us better insight into where the issue stems from.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

The trace route I provided was done after the disconnect. I do Technical support and am a system administrator. So these steps are ones I thought of before submitting this request. Are there log files I can review and send to you?