Non-binary option for characters, please?

[Penthea]

I spend an ungodly amount of money on Fantasia due to being pretty fed up of being referred to as male or female constantly in basically every cutscene.

I'm wondering what words you want used instead of "he" and "she". "They" could be used but because it's plural this may give misleading story information depending on the context of what is being said. Another option is "it" but that's actually a very demeaning way to refer to a person. SE could replace "he" and "she" with "Warrior of Light" but that would end up looking like very unnatural dialogue as it is rare for people to constantly refer to someone only by their name or title. This is already a difficult thing to tackle in english, and it may be even more difficult for other languages.

And I'm sorry to say but my impression is that you're a minority among a minority. I have met a lot of people from the LGBT community offline and online, and I have only seen people either have a preference as to what gender they want to be referred as, or they don't care. I have yet to meet someone who specifically only wants gender neutral terms when referring to them in any manner. There may be more who are bothered by this than I think, but I can only speak from personal experience.

I'm not trying to invalidate your personal struggles but my point is I don't see SE catering to such a tiny percentage of their player-base. It would actually be a lot of work to change the dialogue for all languages to have only gender neutral terms in a way that makes sense for both the language and the context of what is being said.

I fully support the option you want to have, I just think it's extremely unlikely to happen given the amount of work needed for it and the tiny amount of players who would use this feature.