You are likely right, gamers do not know what they want. However I will ague they know what they DO NOT want, and that is being guided on rails on the same thing over and over again. You still did not address how SB is NOT HW. The issue is FFXIV takes the receptiveness way to far, it clones it self completely, SB IS HW!!!!! it added nothing, it changed nothing, it only does this because they know people will buy it to keep up the ilevels. SB is HW with new ilevels, that is all it is.
Are you going to sit there and try to convince me "gamers do not know what they want" so it is ok to reskin the same content over and over again? That is not a defense.
Fine they can keep bleeding subs because a few people like yourself feel the need to defend this mess.
No they have not done anything to change things. Euerka failed because it was an over delayed for no content (just gloried fate grinding). It failed because it is just a diadem reskin, despite claiming it was not going ot be diadem. That is not "trying" Also, about trying:
https://www.youtube.com/watch?v=BQ4yd2W50No
Euerka is just diadem, SB is a complete clone of HW, nothing different or new in SB. Some other reasons why Euerka failed because the second one did not consider feedback from the playerbase like putting a level sync in. There is NO EXCUSE for this other then showing how out of touch of the user base you are. You watching videos of wow and who gets mad over what changes is another stawman from the main point, the main point being FFXIV needs to stop copy/paste, and reusing itself for EVERYTHING. SB=HW with new ilevels, it has NOTHING new over HW.
Also your core argument is completely debunked on what FFXI did sooooooooooo.... You really think FFXIV will last as long as FFXI did if it keeps copy/pasting itself?