5.0 Relic Weapon

[Kirsten_Rev]

Pretty much this, especially in a game where players only know what was placed before and clamor so hard for it that it bars devs from allowing new ideas to enter the series because players that want their "good ol' days" simply have no clue how XIV works.

At this point though, I wouldn't mind it if 5.0 either didn't provide a relic or only offered an actual item at the absolutely end of the expansion.

The development teams behind more or less any consumer-facing piece of software have to deal with these types of issues. The vast majority have learned to solicit feedback. Even Microsoft solicits feedback now, and on a piece of software as complex as Windows - because they know that they have to. It's how products improve.

Regardless of that fact, I honestly can't understand this apparent inclination to throw in the towel just because people have disagreements on the forums. How does giving up and/or canceling entire segments of content help anybody? I intensely dislike Eureka, but I think FFXIV is better with it than without it - content is content, and there are plenty of people who managed to enjoy Anemos.

Also, as an aside: the FFXIV development team is never barred from doing something based on user feedback. They're the developers, and the buck stops with them. If they're not introducing new ideas, it's because they either (a) don't have them, or (b) aren't confident enough in them to take the risk. In either case, going back to the drawing board is probably a good idea. Feedback solicitation is to inform development, not control it.

[Bonbori]

The development teams behind more or less any consumer-facing piece of software have to deal with these types of issues. The vast majority have learned to solicit feedback. Even Microsoft solicits feedback now, and on a piece of software as complex as Windows - because they know that they have to. It's how products improve.

Regardless of that fact, I honestly can't understand this apparent inclination to throw in the towel just because people have disagreements on the forums. How does giving up and/or canceling entire segments of content help anybody? I intensely dislike Eureka, but I think FFXIV is better with it than without it - content is content, and there are plenty of people who managed to enjoy Anemos.

Also, as an aside: the FFXIV development team is never barred from doing something based on user feedback. They're the developers, and the buck stops with them. If they're not introducing new ideas, it's because they either (a) don't have them, or (b) aren't confident enough in them to take the risk. In either case, going back to the drawing board is probably a good idea. Feedback solicitation is to inform development, not control it.

Nobody is saying that the devs shouldn't be taking feedback. Obviously there are communication issues, obviously they are somewhat detached and obviously these things should be addressed.

But... I don't think directly polling the community would be a miraculous problem solver. In Business 101 they teach the famous idea that customers don't generally know what they want. People like to misinterpret that as "companies think their customers are idiots" but that's not what it's actually supposed to mean. What it means is that a customer doesn't know whether they like a product/service until they have used/experienced said product/service. Anything that the customer says they want, while they may think they want it with all their heart, body and soul, may end up disappointing them. Ultimately it is up to the company to analyse what their customers say they want, what they expect, what they already have, and figure out what it is that the customers actually need.

TL;DR: The way they take feedback has no bearing on anything. Changing their method of collecting it probably wouldn't improve anything simply because... the problem is not the feedback collection method, or even the demographics they collect it from. The problem, the reason why Eureka, why Diadem, why 1.0 happened, is probably down to whatever is wrong with their analysis of said feedback. If they don't understand what their customers need, they won't benefit from changing the way their customers get to yell at them about what they want.