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  1. 09-09-2018 03:50 AM #1
    Kurando
    Player
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    Join Date
    Mar 2017
    Posts
    2,240
    Character
    Ku Rando
    World
    Hyperion
    Main Class
    Scholar Lv 100
    When you purchase an in-game item/emote/gear etc for one of your characters, you won't get a code but it will be sent to your character by the Moogle Mail, so it's best to log in to the game to see if you have received anything.

    If the item isn't received after a period of time but the payment was taken (and confirmed by the SE auto emails), then it would be best to contact them via Support and have them investigate.
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  2. 09-09-2018 08:39 AM #2
    Akross
    Player
    Akross's Avatar
    Join Date
    Nov 2014
    Posts
    23
    Character
    Akross Leviathan
    World
    Lamia
    Main Class
    Gladiator Lv 80
    Quote Originally Posted by Kurando View Post
    When you purchase an in-game item/emote/gear etc for one of your characters, you won't get a code but it will be sent to your character by the Moogle Mail, so it's best to log in to the game to see if you have received anything.

    If the item isn't received after a period of time but the payment was taken (and confirmed by the SE auto emails), then it would be best to contact them via Support and have them investigate.
    The title says that it is a gift code
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