House Gone after Hospitalization

[Lukha]

Ugh, this is why they need to tie the timer to your active sub or something.

[Penthea]

45 days is too short. There are so many real life situations that can easily take you away from your gaming rig for even longer than that. The demolition timer should be the same as game cards which is 60 days. It's not uncommon for people to be unable to play for a month, but much less so for two months.

Tenants should be able to reset timers. I don't understand why this isn't the case. It's very common for people to pool their gil together to buy a home and furnish it together. SE know this, they have direct access to any data pointing to this. Yet the housing system acts like this is a rare occurrence so only owners of private homes can reset the timer. This is incredibly unfair on players who poured resources into the house but can do -nothing- to keep it.

The housing system is far better than before but better does not mean perfect. The demolition timer and how it can be reset really needs to be revisited by SE because it is currently too punishing.

[worldofneil]

It's not uncommon for people to be unable to play for a month, but much less so for two months.

I think this really will depend per person... For example I don't think there's been a single day in the last few years that I haven't logged in, even if it was just for a brief time. But no matter what figure they set, there will always be someone who says it's not long enough. If there's a problem with someone's hardware, they only need to login on another machine to quickly walk inside and reset the timer. The Windows version of the game will even run from a USB drive.

Tenants should be able to reset timers. I don't understand why this isn't the case. It's very common for people to pool their gil together to buy a home and furnish it together.

The house is only owned by a single individual. I appreciate it might not always be the most convenient, but if it's a shared house then really it should be owned by a Free Company, at which point any person can reset the timer.

[Bahati]

This is really unfortunate. I'm not sure I appreciate a GM telling you to post here, are they not able to submit concerns to tech support themselves? I don't have high hopes for you, while I wish there was more wiggle room for unforseen circumstances like this at the same time I'm sure everyone who just didn't feel like maintaining their home would also claim "illness" when they want their house back.

[Viscount]

Every furniture item that you buy from the mogstation has this disclaimer listed on the page:
* This is a furnishing item for housing. Please note that the following may result in the loss of this item:
・The removal of this item by another player.
・Leaving or being discharged from a free company.
・Unsharing an estate.
・The demolition of an estate.
* This item will be distributed to a single character on the selected account.

Furthermore when you place an item in your house that is not meant to be removable or is a mogstation item it will reiterate those points. I don't think the GMs will return these items if they were destroyed on demolition because you were adequately warned.

This page outlines the rules for demolition and what is required to reset it. Because it explicitly states the house needs to be accessed I don't think the GMs will do anything to recover your house. In their eyes its our responsibility to monitor our house and its demo timer, if we fail to use it then thats on us regardless of the circumstances around the issue.
https://na.finalfantasyxiv.com/lodes...3e7ccabefa9954

Your best bet is to get your gil and items from the reclamation vendor and search for a new house.

Absolutely disgusting.
Deleting a hospitalized persons house and items purchased with real world money is sickening, you're best bet is to write to IGN, Gamespot or any games news website my friend. They would drag SE over the coals.

[Naria]

Honestly I doubt there would be any outrage from the larger gaming sites about this issue specifically. FFXIV's housing problems do get articles written about them but being able to loose your mog station items when you loose your house has been around since they started they started selling housing items on the mog station and I think I've only seen it occasionally mentioned in articles. It used to be worse since you could buy a seasonal wallpaper and loose it if you changed the wallpaper in your house. I'm not saying this isn't a problem--SE sould give us some way to require cash items in game if they have been lost etc or hold all items in a deleted house permanently if they are worried about people using the fact that tenets and FC members can pick up bound items to sell Mog Station items to other players for gil.

[Penthea]

I think this really will depend per person...

I was basing what I said from my 10+ years playing mmos. I have found it's not unusual for people to be unable to play for a month, but much less common to be unable to play for two. 45 days doesn't even match with any subscription format. It is obviously designed to be awkward.

The house is only owned by a single individual. I appreciate it might not always be the most convenient, but if it's a shared house then really it should be owned by a Free Company, at which point any person can reset the timer.

Yea we all know that's why it works the way it does. That doesn't make it a fair or good system.

[Besame]

I feel your pain because I am an avid housing person. I hope you are feeling better and back to whatever game suits your fancy. Honestly, if I lost my house due to something like that, I would unsub as it is the only thing that keeps me tied to FF on a monthly basis especially since the disaster of Pagos and other things recently. I agree housing should be tied to sub cost and it was originally presented in that fashion as you can read in my sig. At this point, tying people to subs via their houses are a way to ensure at least some constant income. I have friends that would unsub also if not tied in. There will come a day however, with all SE's shenanigans that enough will be enough.