Quote Originally Posted by Enkrateia View Post
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Enkrateia, good morning.

Regarding the time people have to appeal their bans, is there a limit for it? Since it's a newly implemented system, can old banned accounts use it to see their accounts reviewed?

Additionally, speaking as an ex-GM/forum mod from a different game: is there any plans to address the criteria that your team is using to ban accounts? Some seem to be too exaggerated considering they aren't too severe, but the 3-strike rule doesn't seem to be too flexible combined with the first point I just remarked.

Instead of banning accounts right off the bat, you should also consider the implementation of a warn system or, to put it simple, a "slap on the wrist" action. Delete/edit a post, send said user a notification with mentioned warning. Applying 10 days ban for something that can be addressed in a different manner is damaging for community, as you disable these people from participating in the feedback process or bugs/exploit reports.

The team should aim to have a healthy community. Users here aren't just mere numbers that you delete/ban and call it a day. They are part of your game and the community you've formed. So I hope I could see positive changes on this subject.