It's hard to expect any professionalism from NA community team at all. They always handle contents and events poorly through out the history. Don't get me wrong, JP and EU comm teams are at their top notch. Their quality control of the XIV brand is superb. Compare the past fanfests and you see how NA's event organizing skills are at fan-made amatuer con level. Looking back 2016, only official attraction caught my attention was 'Ride on 1/1 scale fat chocobo' attraction which took hours to get on, CGI chocobo video clip we were suppose to receive by e-mail never arrived. And everything else was just county-fair level mini-game booths. And the worst experience there was the huge merch line mess. I was shocked to see what JP and EU got in their fanfests. Everything seemed very similar, but way more polished. NA team simply lack of professionalism. All they care about is to impress the HQ and Yoshi with easiest solution. Poor Yoshi, who doesn't know the work around in the states have to listen to these close-minded ppl's suggestions(usually bad ones) and blinded from better options.