Tickets are all gone for fan fest

[Lainmyst]

[olders, don't you want to have clear/honest answers to what went wrong this time?
I never intended this to be a "PVP" battle my original post was on the side of all players and on all of us who are caught in this mess for no fault of their own. And that includes all legit ticket holders. The response seems to have been aimed at creating an us vs them thing. I only related that was not the truth about my original post at all.I read through all the twitter horror stories that included on person, who's wife had worked on her cos-play outfit for over a year to be one of us who logged right in at 12pm and were denied a ticket. I am sure there were many others. My post was only aimed at hoping SE would see it and lighting a fire under them to get it fixed and not just brushing this off.

[Mani_Wakeling]

So....my question is, why cannot they give us SOME hope and allow us to buy tickets at the door again? I mean think about it, if they did it then, why can't they do it now?

With so many outstanding tickets and the matter of “maximum capacity”, to suggest this could give false hope to people who could tip the balance and with too great of a risk for naught.

.....imagine if say someone were to organize a massive event during fanfest time where the people with fanfest badges, did like a baton pass thing.

The downside in this is that badges are associated with purchaser info. There’s a -chance- that we could get away with it, maybe a few times, but I could see them shutting that down quickly once they catch on. (There’s also a matter of “trust” and “integrity”, that the loanee will return to the loaner.)

BOTH OF THESE SAID:
Some of us have discussed in prior comments that for people with non refundable travel arrangements (or those stubborn enough to still fly out and visit their friends, badge or no), we could still host our own offline meets. Chill at the local joints around the Fest, people watch, etc. No, it’s not getting into the con... but huddling together to watch livestreams, while we enjoy the camaraderie of new friends is better than nothing!

[Mierna]

If there were 7 of you and each person could buy 4 tickets you only needed 2 people to get through the queue to ensure everyone in your party could go.

Just to point out, that wasn't actually an option for a lot of people. Due to website issues, and who knows what else. Many people (including myself) did not have the option to purchase 4 tickets.
For myself, I was ready to put in for two tickets, and when it popped up I only had the choice of 0 and 1 in the drop down.

So saying, "you could've just bought 4," while normally being true, in this case, wasn't.

Overall, it's disappointing, to be ready to by multiple, and not being given the option.

[Corue]

"Problem? What problem? We got your money. We don't see a problem." - Community team.

[Rokke]

Just to point out, that wasn't actually an option for a lot of people. Due to website issues, and who knows what else. Many people (including myself) did not have the option to purchase 4 tickets.
For myself, I was ready to put in for two tickets, and when it popped up I only had the choice of 0 and 1 in the drop down.

So saying, "you could've just bought 4," while normally being true, in this case, wasn't.

Overall, it's disappointing, to be ready to by multiple, and not being given the option.

Ah, in that case, my sympathies.

[LunaP]

Adding to this discussion since it seems you're missing what others are trying to point out. Bottom line, you're bringing up all these excuses when there were actually steps that you/others could have taken to make all that a non-issue.

In short, how much cash you have on hand is irrelevant. No one was purchasing tickets with cash. It's all digital transactions over the internet. Credit card, debit card, both of which can be prepared beforehand. Even if someone doesn't have enough in their balance, it's 2018 - there are multiple options like PayPal or Venmo for transferring money between people over the internet. And as players of an online MMO, I'm sure everyone involved at least has access to a phone/computer and the internet.

No one is trying to take out anger on you or others taking that angle. People are pointing out what could have been done differently so maybe you/others won't make the same mistakes again in the future. You can be dismissive about this kind of feedback if you like, but at the end of the day some people planned ahead for this kind of stuff and it helped them get tickets. It's like the fable of the Ant and the Grasshopper.

I'm still saying the confusion here is you're not reading the previous 3 posts, the person simply asked "why anyone would" and that was just 1 of many answers given by people, it wasn't to say its the only reason it was to simply answer their question, and since they kept firing back as if other people were idiots, I simply backed up w/ my comment, again please at least read up before responding, it saves you SO much time <3 I wasn't being dismissive about anything, if anything just noting that one persons tone on how they couldn't possibly fathom why anyone would not think in " X " sense was silly was not an absolute thing that should be. I can understand you thinking this if you only read the last comment, but given as I already explained the whole thing in comments after, I'd like to ask you back why you're ignoring it of if you simply saw that and quoted before reading further or back ( if possible ). The reason I'm saying anger is because there is a major amount of assumption here based on this, and its saving time explaining but if people aren't reading what's being said then there's nothing I can do really other than keep pointing it out.

You are 100% correct on it being 2018, and 100% fine on your statement of everyone should be on the same page, no ones arguing with you, not everyone thinks about pooling though same with people going for their first time, sure its ok to assume everyone should 100% be in the know but the truth is it isn't and never will be, people can vent, doesn't mean they're stupid for not knowing issues would happen, people take risks, others are unaware of how crazy these situations can be, its the people that cry "suck it up" and yell at others or belittle them when they're simply venting off with others as is the purpose of this thread for people to share their experience, and I'm positive as much as you probably are that many will learn from it ( those that don't already know ).

It sucks they couldn't get their tickets, it sucks that some didn't have the money to do so or think last minute to have their friends send them money ( if trust was high enough for that since we don't know everyone's relationship here ) granted those together could have yes, there's always going to be a coulda, shoulda, woulda but things happen. Since people are pretty heated I can understand how skipping over to my final comment to 1 person could lead to this confusion, either way I've stopped responding, and now only attempting to clear up the confusion when people bring it up again, I'm more here to see how SE responds if anything.

[Avih]

It's hard to expect any professionalism from NA community team at all. They always handle contents and events poorly through out the history. Don't get me wrong, JP and EU comm teams are at their top notch. Their quality control of the XIV brand is superb. Compare the past fanfests and you see how NA's event organizing skills are at fan-made amatuer con level. Looking back 2016, only official attraction caught my attention was 'Ride on 1/1 scale fat chocobo' attraction which took hours to get on, CGI chocobo video clip we were suppose to receive by e-mail never arrived. And everything else was just county-fair level mini-game booths. And the worst experience there was the huge merch line mess. I was shocked to see what JP and EU got in their fanfests. Everything seemed very similar, but way more polished. NA team simply lack of professionalism. All they care about is to impress the HQ and Yoshi with easiest solution. Poor Yoshi, who doesn't know the work around in the states have to listen to these close-minded ppl's suggestions(usually bad ones) and blinded from better options.

[Avih]

It's hard to expect any professionalism from NA community team at all. They always handle contents and events poorly through out the history. Don't get me wrong, JP and EU comm teams are at their top notch. Their quality control of the XIV brand is superb. Compare the past fanfests and you see how NA's event organizing skills are at fan-made amatuer con level. Looking back 2016, only official attraction caught my attention was 'Ride on 1/1 scale fat chocobo' attraction which took hours to get on, CGI chocobo video clip we were suppose to receive by e-mail never arrived. And everything else was just county-fair level mini-game booths. And the worst experience there was the huge merch line mess. I was shocked to see what JP and EU got in their fanfests. Everything seemed very similar, but way more polished. NA team simply lack of professionalism. All they care about is to impress the HQ and Yoshi with easiest solution. Poor Yoshi, who doesn't know the work around in the states have to listen to these close-minded ppl's suggestions(usually bad ones) and blinded from better options.

Another thing I want to point out. "Real Escape Game by Scrap entertainment Final Fantasy XIV: Trials of Bahamut" that was held in 2017 was a huge mess too. Apparently Scrap didn't know sxxt about FFXIV.
We were basically thrown into a plain event hall with no FFXIV prep at all, job selection had "Theif" which we don't even have in the actual game, and had to use medieval toy sword you can probably get at target for Excalibur.
Why did NA comm team even allow them to do such a poor job? Where was the quality control team to monitor this? JP one was awesome by the way.

What I'm trying to say here is, the mess we are currently going through with this fanfest fiasco all ties down to NA team's poor decisions & managements led them to connect with wrong organizations.
If they didn't chose Showclix for ticketing vendor, if they didn't chose Rio for the venue, if they have considered "pre-orders" instead of "pre-sales", things might have been a lot better for majorities of the players.

[DracotheDragon]

Given demand, they should have an east and west fanfest.

This is a cool idea a east and west cost fan fest one side gets yoshi one year the other the next held at the same time with the same games and compitions it could be a good way to manage a large group

[ExKage]

You guys act as if the community team actually have that much control and say over what they can actually do or share.