Tickets are all gone for fan fest

[Avih]

Well, you are quite right about the con caps. But the issues we are addressing is not about the cap. It's about ppl without purchase privileges was able to purchase the tickets by bypassing the access codes(or copy of the direct URL to the purchase site). Yes, it's showclix's problem, and directly SE, but it's still a problem. If 2500 legit player is attending the fanfestival that's good, I'll give up. but what happens if 1000/2500 tickets were purchased by the bots or scalpers? I doubt not many player will(or be able to) purchase this over-priced resales. So how many will actually show up at the fes? 1500? 2000? Count how many ppl are complaining about this issue in the forum/twitter/facebook/etc., it's only a couple hundred. I'm pretty sure they can squeeze in everyone who's willing to go.

[Marxam]

Sounds like those RMT bots have struck again and expect in-game ticket selling advertisements. Jokes aside (hopefully), I do think that their inability to handle current online market trends like, credit card or ip address tracking when purchasing is very worrying. They supposedly have 6 million players yet they can't seem to handle a simple ticketing system for 2500? Very worrying indeed, and I only hope that people who do want to go or have codes get their tickets since it takes real dedication to shelve out a couple hundred for a ticket, not including hotels, travel, etc.

Good luck to you all and SE check yourself before you wreck yourself.

[Freyar]

Everyone is speculating the impact of bot-purchasers and scalpers. While I don't doubt some would be intending to resell, I don't think it's as huge as people are making it out to be.

[Avenger]

Another odd thing - several people in my FC (including me) never actually received the email with the code. (Of course I have been getting periodic billing statements from SE, so clearly some messages are making it through!)

I ended up submitting a support ticket and then queueing 1.5 hours for web chat support in desperation - but eventually I did get a code!

They said it was a common problem and that many players apparently never received the code emails.

[Valkyrie_Lenneth]

Everyone is speculating the impact of bot-purchasers and scalpers. While I don't doubt some would be intending to resell, I don't think it's as huge as people are making it out to be.

Its not so much the scalpers and bots, but the fact that people got tickets without the codes and by skipping the queue that the rest of us were sitting in trying to get ours legitimately.

[Nandalowell]

And then there are those of us who got a ticket but no longer want it because none of our friends were able to get one.. The option to edit the names was locked right after I found someone to give it to; I get that it's supposed to cut down on scalping but c'mon.. Now I'm out $150 and there's one wasted ticket someone with more friends could have used. :/

[Avih]

Feels like I've been pushed away by someone very close. Now, just by listening to Stormblood theme breaks my heart and reminds me of this tragedy. I don't know if I can keep up with the game anymore...><

[Finnfinite]

Another odd thing - several people in my FC (including me) never actually received the email with the code. (Of course I have been getting periodic billing statements from SE, so clearly some messages are making it through!)

I ended up submitting a support ticket and then queueing 1.5 hours for web chat support in desperation - but eventually I did get a code!

They said it was a common problem and that many players apparently never received the code emails.

They made a public statement on the Lodestone saying if you didn't receive your code by july 4th to contact them. The emails for this were sent through in a different way - mine ended up in my "promotions" folder and I almost missed it myself.

[Freyar]

Its not so much the scalpers and bots, but the fact that people got tickets without the codes and by skipping the queue that the rest of us were sitting in trying to get ours legitimately.

That didn't skip the queue. My code wasn't asked for, but I still had to wait in the queue.

[Finnfinite]

That didn't skip the queue. My code wasn't asked for, but I still had to wait in the queue.

No, there was a separate exploit for skipping the queue. As soon as one person got through, they could send their URL to anyone and the url would take them straight to ticket purchasing without any time in the queue at all.