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  1. #1
    Player
    Avenger's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    632
    Character
    Coriander Silverflame
    World
    Diabolos
    Main Class
    Thaumaturge Lv 90

    Ticket queue savage - a horrible bloodbath

    The 2018 NA FanFest ticket sale really seems like a it was a disaster.

    If I recall, the ticketing site broke down in 2014, but it still took more than 24 hours to sell out? Note this was also at the Rio.

    And in 2016 it still took several hours to sell out.

    So how is it then that in 2018 people who were in the queue exactly at 12:00:00 PDT weren't able to get tickets?

    And what was up with the "presale" - were too many tickets pre-sold (how did you even get into the presale anyway?) so maybe they weren't available in the regular sale? Or were too many tickets grabbed by robots and scalpers?

    (4)
    Last edited by Avenger; 07-11-2018 at 10:47 AM.

  2. #2
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90
    Quote Originally Posted by Avenger View Post
    The 2018 NA FanFest ticket sale really seems like a it was a disaster.

    If I recall, the ticketing site broke down in 2014, but it still took more than 24 hours to sell out? Note this was also at the Rio.
    I remember that selling out in under an hour. I remember being very nervous about not getting tickets year-one. Had three people working to get them.

    And in 2016 it still took several hours to sell out.
    That it did. It was much less frustrating.

    I managed to get through and get the four tickets I needed. I knew it was going to be more of a fight this time due to moving back to the Rio. Good god was 2016 great. Had a suite in The Paris for that one.
    (1)

  3. #3
    Player
    JunseiKei's Avatar
    Join Date
    Sep 2013
    Location
    The Mist, Ward 9, Plot 2
    Posts
    1,800
    Character
    Xoria Tepes
    World
    Cactuar
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Avenger View Post
    The 2018 NA FanFest ticket sale really seems like a it was a disaster.

    If I recall, the ticketing site broke down in 2014, but it still took more than 24 hours to sell out? Note this was also at the Rio.

    And in 2016 it still took several hours to sell out.

    So how is it then that in 2018 people who were in the queue exactly at 12:00:00 PDT weren't able to get tickets?

    And what was up with the "presale" - were too many tickets pre-sold (how did you even get into the presale anyway?) so maybe they weren't available in the regular sale? Or were too many tickets grabbed by robots and scalpers?

    The ticketing site in 2014 didn't break down, but people were worried that they weren't getting a response from the site. The site kept going, but a lot of people closed it and tried again, losing their place completely in queue. I bought tickets and went to the 2014 one; all I did was leave my page up and played the new patch, checking back on it in between runs and confirming my purchase when my number was up. Yes, it took hours to sell-out for the 2014 tickets, but that's because the queue took that long to process everyone.

    From what's been said, the queue broke on the ticket page and people that weren't supposed to have codes, got them (I've had an active account since 2013, never letting it drop, and I never received a code. I also had no plans on going this year; cat's surgery came out of my trip funds, or I'd be really upset about that to begin with).
    (0)
    9.23.2019 [11:15 p.m.]Total Play Time: 1552 days, 0 hours, 0 minutes - You'll be hard-pressed to find a more cynical person than me.
    Quote Originally Posted by Odstarva View Post
    You people are never happy.
    [...] You complain and complain and complain.