Are the developers of XIV out of touch?

[Hestzhyen]

I feel like there's a huge communication issue more than anything else.

Like, JP gets nearly all the Live Letters, the walks with Yoshi-P, the teasers and news snippets. We have to wait for a major event like E3 to get anything approaching that level of communication- everything else is up to fans or waiting a few weeks for what they feel like giving us. That's awful. It's most obvious when we report stuff like the Ungarmax exploit and there's streams, video proof, and personal reports being submitted in English and SE doesn't respond until JP reports it too. Our botting problem may as well not exist because JP doesn't have the same issues. And so on. I think the devs are responsive to what they know about- wanting Need back, wanting more glamour, wanting more varied activities to do in the game, etc. But as dev cycles are long and we hardly hear ANYTHING on this side until it's announced globally, it's easy to see why western fans feel frustrated.

In general I think the game is not going to change much, for better or worse. We will keep getting what we've always gotten and SE will keep giving it to us with a "take it or leave it" attitude. Nothing will change until a lot of people leave and few newcomers replace them.