All Day Maintenance and Compensation: My Thoughts

[Aomine1992]

Lol now I would have agreed I'd you said something like why 24hr maintenance just to have a bunch of bugs, issues and emergency maintenances but you are only complaining about loosing a day, there are other things to do to past the time and more games to play

[Myrhn]

Real question here.

Do you whine about the maintenance that finish early too?
How do WE compensate SE for doing it?

[Squintina]

It's already in the TOS, and it doesn't happen very often. I remember when I played WoW years ago and having 6+ hour (sometimes all day maintenance) ever week and never getting time back, so it's not even an industry standard.

Would I love SE if they did that? Of course, it'd be really swell. But do they have to? Hmm, I don't think so.

[HyoMinPark]

That all day maintenance is a day we players don't get back and SE doesn't even compensate the players for the day they can't play. I think that as a way to show subscribers who pay their monthly subscription fees good will, I think SE should, at the very least, give the players a extra day before SE bills them for their monthly fee.

When you agree to the Terms of Service when making an account, you agree to scheduled maintenance. SE is under no obligation to compensate you for the planned maintenance, or even emergency maintenances.

[DeLite]

I must say, i like how the "problem" is framed as "24 hours Maintenance means i can't play for 24 hours and should be refunded cause i only pay for time i can actually play" when in reality, somewhere between 8-to-16-ish hours of every non-weekend day are taken up with things such as sleeping or work and school, without even specifically allotting time for personal hygiene. eating or any other important things people have to tend to on a mostly daily basis. That should cut into the, generously rounded up, 50 cents per day significantly, making this argument even more ridiculous.

That, or he frequently gets upset with basic human needs and responsibilities keeping him from playing 24 hours a day, too.

[KDSilver]

When you sleep, eat, go at school/work and everything in your life, you aren't playing.
Should they compensate for that either
That's also time wasted.

Yes, that comment is totally sarcastic and ridiculous.
We pay an online game getting many updates needing maintenance and we agreed on that before taking our subscriptions.

We never play 24h/24 even without maintenance.
So suddently crying for an entire day when we don't even play for its full duration, is a bit ridiculous as well.

[Chiflandre]

not to throw fire on the flames but here's a compromise i think SE could get behind if you all want to hear me out. ToS we agreed to pay for the game AND maintenance. but what if and hear me out when the game is down there's a system in place to give us crysta (in game currency equivalent to real currency) in a equal exchange to the time gone. then were getting paid in in game items. so a month is 15$ that means a day is $.50 an hour is $.02 a minute is $0.00034722222 and a second is $0.00000578703. so the system would be simple. for the world that's down or the server or the time server maintenance starts. have a crysta system allocate 0.00000578703 crysta per second of down time to the player accounts associated with those servers in maintenance. it would be a slow accrue but 1 crysta is equivalent to $.01 then your getting in game cash kinda like a gift card for time down and yu arent shafted your poor 50 cents. ^_^ hope this helps.

[Jojoya]

A Day, is a day that shouldn't be wasted either.


/2 cents

The maintenance was known in advance. Chores and errands you normally do later in the week easily could have been done during maintenance so you'd have more time to play once the servers did come up.

Instead, you decided to waste your time doing nothing during maintenance. That's not SE's fault. That's your fault.

Any service will have time when it's unavailable due to maintenance whether scheduled or unscheduled. You are not entitled to any refund for such downtime. If you aren't happy with that, then don't enter into service agreements with others. Provide for yourself with your time so you don't have to worry about it being wasted.

[NephthysVasudan]

People actually...still..complain about this?

Someone throw this guy a couple of pennys....

Cause that's all its worth.

Utterly sad...and just flat.....depressing to see people sink to this level.

[ko_]

Wow love how people can't seem to understand simple maintenance procedures. Shows how much common sense is dead. I mean you can't play if program is being updated and to top it of it's only in black and white under terms of use. Always good for a good laugh though. What is even funnier is that this is not something new lol

There's no such thing as common sense. What you are looking for is rare sense my friend I'm not even joking. If it was common then we'll have very few issues like this.