All Day Maintenance and Compensation: My Thoughts

[Usho]

Anyway. Like I said, there's at most one of these every few months. I don't personally think it's a big deal, but to each their own.

I feel a bit of hypocrisy in your post and I sense mixed feelings about the matter despite you saying "I don't personally think it's a big deal".


I'm just gonna quote what you just said because it's basically what I was getting at:

It's not about whether maintenance windows are an onerous burden; it's about whether we should be paying for service we don't get. It's the principle of the matter, and it's on principle (and potential consequences of it) that the situation is properly discussed.

[Gemina]

I feel a bit of hypocrisy in your post and I sense mixed feelings about the matter despite you saying "I don't personally think it's a big deal".


I'm just gonna quote what you just said because it's basically what I was getting at:

The thing is, maintenance is a service you also pay for. Without them, patches and expansions would not be possible, and the game itself would become unplayable.

No one is going to argue with you that is sucks when you can't play when you want to. Everyone paying a sub shares this frustration with you. You can take comfort knowing that on these days, everybody's progress comes to a screeching halt. However, you won't gain a whole lot of sympathy when you gripe about something you signed up for.

[NephthysVasudan]

People actually...still..complain about this?

Someone throw this guy a couple of pennys....

Cause that's all its worth.

Utterly sad...and just flat.....depressing to see people sink to this level.

[Brill_]

I feel a bit of hypocrisy in your post and I sense mixed feelings about the matter despite you saying "I don't personally think it's a big deal".


I'm just gonna quote what you just said because it's basically what I was getting at:

When you sign up, you agree to this:

5. INTERRUPTION TO THE SERVICE
From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond Square Enix's control, or any other reasons for which Square Enix, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that disruptions of service may occur and waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.