Need a better tool to report suspicious activity

[KisaiTenshi]

I can't help but think of Blizzard's critical error reporting tool they use on their test servers. Critical error occurs and a report is instantly created that gives character information, location information, lists other characters in the same general location and what logged actions the characters were doing, etc.

The game client has all this information, all SE has to do is let players "snapshot" it. If there was an official API, one could simply track the last 5 minutes of players in the area in a round-robin log file, do some math to get a list of names, jobs and targets, and it would be easily done since actual players move.

I also noticed a ridiculous number of gil-farming bots today. I'd assume whatever group is responsible for them probably set up their script to mass-produce them across multiple servers simultaneously.

But yeah. The reporting functions are woefully inadequate, and I'm not sure they even read my reports when I haven't managed to get a single player banned out of the dozens of bots I've reported. The whole "No responses for reports" deal makes it impossible to know whether or not you provided enough information for them to take action or feel a matter is even worth investigating.

No response to reports is standard fare because otherwise players would know how to circumvent countermeasures in place. Even naming which bots are banned would provide ammo for botters to change their activities.