While I respect your perspective I do have to disagree to some extend. In a perfect world yes the game would always be motivating enough and would keep it's audience entertained. Now lets comeback to reality, the game itself is appealing and your comment about development team appearing to be allergic to change is a very poor argument. Many things have changed since v1.0 from cross job traits, dungeons, housing, gear, and many more aspects. The reality is that they will never be able to please everyone. We as the consumer determine what we consider to be appealing.
Example; Eureka...many people judged it after day one as terrible. Many liked it, I myself found it entertaining , simple, and bit too easy. Others did not even give it a chance and based on feed back they adjusted it. What happened after it was adjusted? Pleased some not all. This is the nature of this type of business. However putting down a product, giving a reason, and not giving a suggestion is only 50% effective. We programmers love insight about solutions that may help and based on that we can set priorities to our projects. If no suggestions are given we just focus on what needs more priority.
I love a good challenge when it comes to gaming so my entertainment values may be different than others, so while many like certain changes some of us find them unnecessary to an extend. Some like the frustration of using our skills and common sense to complete content while others just want a trophy for trying. The product it self is made to try and entertain as many people as possible. What some find appealing others may not. True some of the repetitiveness and grinds can get on peoples nerves....however it does not take a college degree to realize the concept and nature of the game. Their business module for this product is actually very friendly compare to other games I've played. Do I agree with everything? No, can I live with it? sure I choose to pay to play. Have they implemented changes that have been suggested? Compare to other companies yes more than I expected in fact for as long as I've played this game. ( Beta ) Can we cut them some slack? It would be nice, however there are too many spoiled people who want things for just trying and skip some of the work. Hence rage quitting over content is more of a good riddance in my eyes. We all have choices, I still play FFXI while I wait for queues at times and how old is that game? It's repetitive also, yet I choose to play it. In conclusion people have find entertainment values based on different factors, how we see things vary and while certain aspects may not appeal to some they do to others. Just depends on a persons value and satisfaction of what they achieve in their own way. Relics for me is a nice time killer and love the achievement score. FFXIV and FFXI have been two of the best games I've ever played and have helped me relax during stressful times in my life. From this perspective I understand how MMO's work and lets face it in any game there is some kind of grind.
Hopefully this character that your posting with is your alternate, there is much more content that is more appealing once you hit 70. Judging with out even knowing full content just lowers your credibility.