Quote Originally Posted by Istaru View Post
I cancelled one of my alt accounts a few months ago and I don’t think I got an email. The other one ends in about 30 days but that may be too soon for an email to trigger.

Yes, I used to have 3 active service accounts.
Yeah, my bad. I just checked my mail and I got the mail after cancelling my sub back in 2016 and then participating in the free login campaign afterwards. With that being said, they SHOULD AT LEAST send you a survey if you cancelled your subscription if they are that concerned about "the people that quit without saying anything".