The virtual currency "Moogle Coins" in the FFXIV Companion app must be removed

[Kerwin]

I'm more worried about the people who have issues with NTT. Those server nodes are getting so overwhelmed with traffic as it is, rubberbanding and poor connection has been a daily thing. Especially so in Eureka.

Now SE wants to add even more traffic to connect to the servers with this app.

NA community is basicly second rate and I feel like their criticism and complaints are hardly considered.

[Paladinleeds]

'Friends' but refusing to allowing to communicate outside the game? Might needs to seek new friends.

By refusing to talk outside of the game, I'm talking they refuse to sign up to other services. Way to try and put the blame on me and say "I need new friends who are willing to use Discord" (EDIT: Though I can understand it might have been due to poor wording on my part before, making it look like they refuse to use it to talk to me out of the game specifically. If that's how I came across then disregard the sentence about putting the blame on me, as it was indeed my fault for phrasing it wrong, I was just frustrated about that response at the time). As for talking to people that are only on the app, I was under the impression it'd work for people in game, if that isn't the case my apologies, and Square really need to add that in. And I'm talking communicating with friends in-game who refuse to use Discord/Skype/etc (even going so far as to not use Facebook/Twitter/Instagram etc, basically the only way to communicate is in game), while I'm out and about. So again, Discord doesn't work there if they refuse to sign up for it. And no, I shouldn't have to seek new friends because they don't want to use Discord.

[Aerlana]

And yes Discord because you can NOT talk to people in the game, only people who have the app and are on the actual app.
When I'm playing XIV I have the game and discord on my second monitor, I do not have a third arm/hand to handle my phone.

In fact, is the communicating function a matter?
i think no, not have the app dont make you behind others.

So it is a bonus, with no counterpart. I can admit than playing with AH on app (even in a free way) can be discussed (people using it get an advantage)
but the other thing : calendar, transfer between retainer and chat system, bonus with no counterpart (in free i mean)

BUT i am ok : all you can do on a tier system could be done in game. You wouldnt need the app to get the calendar and the transfert between retainer.
I became angry about the app even before knowing it would have monthly fee, just when he says the calendar would be in app, not in game (and then, he spoke about the fee... ... ...)

[aesteval]

Okay, but that's exactly my point. You CAN just recheck your prices 3 times a day and that's fine, right? But what about when everyone has the app and are updating it constantly....then your 3 times a day will be insufficient because your prices will be undercut a million times a day. Forcing you to either give up or buy the app.

It'll leave me wondering how much those people are spending on moogle coins because external currency sounds like it's going to be required to constantly update prices via the app. Morbid curiousity in a way?

[Lauren]

I'm what SE might call a 'premium customer'. I work full time, have 7 additional retainers, frequently purchase from MogStation and top up my subscription with game time cards brought directly from Square Enix. Pre-ordered all versions of FFXIV and expansions and also brought several pieces of physical merchandise from the brand. Before anyone sends hate my way, I only really play 2 or 3 other games a year. I have a high stress job and this is how I like to spend my money.

When I first heard the mobile app would have a premium version, I didn't get too upset. I'm always looking for more inventory space for all my crafting, housing and glamour goods. The additional retainer organise feature is actually quite nice for me so I was thinking seriously about upgrading to the premium as soon as possible.

Then I saw the KUPO NUT system.

I think we can all agree - not having complete and full access to updating prices on the mobile app is best. It'll make it the marketboard incredibly volatile and - at points - impossible to sell on. I'm pretty sure app developers are looking at automated ways to update your selling prices as soon as it launches and this is the only gateway to avoid that.

I'm glad there's a Kupo Nut system to stop people constantly updating their item prices. However, while I'm not too upset that premium members are 2 kupo nuts a day, the idea of Kupo Coins terrifies me. This is insanely exploitative to a userbase who are already paying for additional services like retainers and mogstation exclusives alongside their monthly subscription to the game.

There is such little foresight into how the community would react, the sneaky wording on the additional retainer slot, the lack of squadrons or direct in-game chat, the very limited information on Kupo Coins and how to obtain them, the actual caps of Kupo Nuts etc.

Announcing any kind of premium feature will, of course, receive backlash from joe public. However, I have never seen something so obviously exploitative at draining a userbase's wallet than this implementation of a phone companion and it upsets me that this passed enough internal discussion warrant open announcement in a live letter.

The sad thing is, the new patch looks incredible and this has certainly overshadowed the merits of the hard work my subscription pays for.

I think it's incredibly important for Square Enix to answer the following questions;

• Are Kupo Coins brought with real money?
• What is the cap on Kupo Nuts for Free and Premium Users?
• Does this come with an additional retainer or just open a slot to purchase an additional retainer?

Honestly £3.50~£5 a month to simply re-organise my retainers + an additional free daily kupo nut seems incredibly steep. I'm not sure what value for money I'm gaining from this app?

[Fhaerron]

By refusing to talk outside of the game, I'm talking they refuse to sign up to other services. Way to try and put the blame on me and say "I need new friends who are willing to use Discord". As for talking to people that are only on the app, I was under the impression it'd work for people in game, if that isn't the case my apologies, and Square really need to add that in. And I'm talking communicating with friends in-game who refuse to use Discord/Skype/etc (even going so far as to not use Facebook/Twitter/Instagram etc, basically the only way to communicate is in game), while I'm out and about. So again, Discord doesn't work there if they refuse to sign up for it. And no, I shouldn't have to seek new friends because they don't want to use Discord.

I put no blame on you actually, only suggesting you might need new friends. Your actual words were "some of them point blank refuse to allow me to communicate with them outside of the game" and that to me sounds they just don't want him to talk with them. But even so they are not willing to use a free program to stay in touch?
ALL of my friends I talk with on Discord or what's app or w/e, if they don't use that or willing to talk with me outside the game then they are simply not a 'friend', but just somebody I know in game which after a few weeks will probably long forgotten because I have my real friends who I talk with much more and do stuff with them.

I have friends from other games too, games I no longer play and we still talk. In your case if you quit FFXIV then your 'friends' are gone too.

Anyway that's how I see it, I do not use the term 'friend' lightly, it takes quite a bit before I say 'friend' to somebody.


The servers are still well the same old #serverlimitations bs. You can't talk to anybody except party, guild chat & LS while inside any duty, you cannot access guild roster, fc list, friend list, etc.
I'm not fully sure how the game handles this but if we can't PM while in duty in game the app won't be able to either since they are blocked off for some weird reason (why did they even make it like this in the first place?).
Not even sure why the app won't allow us to talk in guild chat, LS chat, etc either. It's not the app though it's the ancient engine / code of the game. This mobile app will have better functioning code then what the actual servers have where the game is build upon.

[Fhaerron]

It'll leave me wondering how much those people are spending on moogle coins because external currency sounds like it's going to be required to constantly update prices via the app. Morbid curiousity in a way?

A few grand / month?

There are enough people using up to 20 fantasia pots / day.

I mean if I were SE I would milk them too.

[silverlunarfox]

Indeed, in its current blatant cash grab state it should not be released. We're not against the features it provides (being able to manage retainers remotely, chat with friends, manage marketboard listings, etc), the features are good. We're against the app because of the blatant cash grab system it's using. $5/mth to move items from 1 retainer to another out of game? Kupo nuts (a microtransaction currency, you get x free per day) to manage listings on the marketboard or buy items. So much cash-grabbing going on here and THAT is what we're against.

This. And as much as I'm ok with Mogstation, there is a limit to what even I can consider extra spending, and I refuse to spend it on this app. This is bordering EA levels of greed here, and I wouldve thought that would make any game company pause before adding too many micros. Apparently Square doesn't care.

[PonifiedBeast]

If Moogle Coins were purchased via Gil and ONLY Gil, I wouldn't strike an issue with this as there's really nothing to spend Gil on in this game. Sure you can buy things you are too lazy to get but nothing that provides a benefit to the player. WoW has it similar were they can extend their subscription with their currency.

[Paladinleeds]

I put no blame on you actually, only suggesting you might need new friends. Your actual words were "some of them point blank refuse to allow me to communicate with them outside of the game" and that to me sounds they just don't want him to talk with them. But even so they are not willing to use a free program to stay in touch?

Until fairly recently one of my friends (by friends I'm referring to people on my friends list by the way, not necessarily "friend" in the truest term, though this person is a true friend nowadays) refused to use Discord due to personal beefs towards the app. They receded AFAIK during Shinryu Ex's heyday when the group they were in (I was too) demanded Discord to be in the group. To this day they still don't use social media such as FB, Twitter, etc.

As I clarified in an edit to my post I realised my original post had been phrased badly and therefore I apologised for saying you were trying to blame me for saying they weren't willing to use them to talk to my specifically. That apology still stands, and from what I can see here, that is what it had been interpreted as. So again, sincere apologies. I was a bit frustrated at the time, causing me to not realise what I had said and just thinking you had deliberately misinterpreted it (this whole app is ruffling a few feathers, mine included). My frustration got the better of me there.

ALL of my friends I talk with on Discord or what's app or w/e, if they don't use that or willing to talk with me outside the game then they are simply not a 'friend', but just somebody I know in game which after a few weeks will probably long forgotten because I have my real friends who I talk with much more and do stuff with them.

Fair point. I take a similar viewpoint for "true friends". But since the game refers to them as a "friends list" (I can see why, it makes sense, these are people you want to be able to reach out to easier to do more stuff with), that is what I meant by friends in my post. Looks like another failure to clarify on my part. Apologies.

I have friends from other games too, games I no longer play and we still talk. In your case if you quit FFXIV then your 'friends' are gone too.

Anyway that's how I see it, I do not use the term 'friend' lightly, it takes quite a bit before I say 'friend' to somebody.

Another fair point. If I was planning to quit the game, for those I would want to keep in touch with after leaving the game, I would reach out to try and arrange something. Actually have done that for a couple of games if I remember rightly (RuneScape and WoW).

The servers are still well the same old #serverlimitations bs. You can't talk to anybody except party, guild chat & LS while inside any duty, you cannot access guild roster, fc list, friend list, etc.
I'm not fully sure how the game handles this but if we can't PM while in duty in game the app won't be able to either since they are blocked off for some weird reason (why did they even make it like this in the first place?).
Not even sure why the app won't allow us to talk in guild chat, LS chat, etc either. It's not the app though it's the ancient engine / code of the game. This mobile app will have better functioning code then what the actual servers have where the game is build upon.

This is a whole other discussion LOL! But yes, the servers are a golden dumpsterfire of their own!