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  1. #1
    Player
    Nelthazar's Avatar
    Join Date
    Mar 2018
    Location
    Ul'dah
    Posts
    7
    Character
    Nelthazar Nexis
    World
    Mateus
    Main Class
    Machinist Lv 70
    That's the first thing I checked and like I said it's random. I can connect to the site without a problem for weeks or days then it will give me that warning. From what I seen chrome thinks the certificate isn't right even though it is and it's only SE websites. Ever other sites works fine no problem. I had this problem too on firefox when I used to use it daily. At this point im going to reinstall windows and hope for the best bc it's not my modem or router.
    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update Nelthazar.

    Please keep us updated on whether this solves the issue.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    Claviusnex's Avatar
    Join Date
    Jun 2015
    Posts
    965
    Character
    Alinhbo Rhiki
    World
    Adamantoise
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Nelthazar View Post
    That's the first thing I checked and like I said it's random. I can connect to the site without a problem for weeks or days then it will give me that warning. From what I seen chrome thinks the certificate isn't right even though it is and it's only SE websites. Ever other sites works fine no problem. I had this problem too on firefox when I used to use it daily. At this point im going to reinstall windows and hope for the best bc it's not my modem or router.
    Can you include the certificate error message and the certificate information. These are frequently caused by a site's certificate having expired. One known cause for this is Microsoft update not getting the root certificates updated but there are others.
    (0)

  4. #4
    Player
    Nelthazar's Avatar
    Join Date
    Mar 2018
    Location
    Ul'dah
    Posts
    7
    Character
    Nelthazar Nexis
    World
    Mateus
    Main Class
    Machinist Lv 70
    I did a "Fresh Start" on win10 earlier and so far so good. But if it happens again I'll be sure to post it.
    (0)

  5. #5
    Moderator Einmimiria's Avatar
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    Nov 2017
    Posts
    2,510
    Thank you for the update Nelthazar.

    Please let us know if the issue persists.
    (0)

  6. #6
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)