It's well beyond time to add a shopping cart to the Mogstation

[Krokov]

I guess it prevents me buying stuff all together. I log in, realise its too hard, remember the real possibility of getting perma-banned and log out again :P

Why would you be perma-banned?

[Rockette]

Why would you be perma-banned?

Here is the most famous case. The guy managed to get unbanned after a few weeks of massive community support but there have been others who weren't so lucky.

PSA regarding the importance of using crysta

"Mog Station has this terrible checkout system for which every item you buy has to be checked out and paid for separately. I bought two sets of rare dyes, each of which cost $7.50, and did the checkout one after the other. My CC company flagged this as a duplicate transaction, because hey, that’s exactly what it looks like to a computer. Once the credit card company contacted Square Enix about it, SE decided I deserved to be banned for something the credit card company did without my knowledge. "

[Krokov]

Indeed. Never had problems myself with Mog Station doing multiple transactions.

[TaranTatsuuchi]

Why would you be perma-banned?

To expand upon what was stated above....


It's a fraud detection system tripping.
Multiple charges from the same place, at the same time, for the same amount can trigger a flag on the account of possible fraud or multi charges.

In some cases, the card company will just charge back the 'extra' charges.
And, when your account does a chargeback, it gets banned.

Because charge backs are Very serious in the business world.
It puts a stain on the company, they incur fees, etc.

So, typically, if you do a chargeback your account gets permanantly banned.


It's when these companies decicde to do stuff like this upon possible multi charges instead of contacting the customer first where problems occur.
While these types of fraud detection checks are good for the consumer, situations like this can happen.


The lack of a cart option for mogstation purchases means you either have to buy crysta, or make multiple purchases in rapid succession.
This is a major problem with the mogstation in regards to how companies check for fraud.

[Brill_]

While these types of fraud detection checks are good for the consumer, situations like this can happen.

Personally, I've never had any of these fraud detection systems flag actual fraud. The few times I had fraudulent charges, I caught them myself with no help from the bank.

[TaranTatsuuchi]

Personally, I've never had any of these fraud detection systems flag actual fraud. The few times I had fraudulent charges, I caught them myself with no help from the bank.

I've had my bank call me about charges on my card from another state.
Turns out, someone managed to get my card credentials somehow.