Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the kind of disconnect you are having?

Please provide:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which disconnect occurs
- Where you are booted to after disconnect (Desktop, Start Screen, Character Select)
- Everything you have tried to resolve the issue

The fact that you are being disconnected from one character and not another doesn't give us much to work with. You will connect with them differently as that info is not saved locally.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!