NA Feedback:Add East Coast Server.

[Tempest222]

I don’t understand why they can’t just have something in the middle so no one ends up with really high ping. I’m on the east coast and am normally between 88-90ms, which isn’t too awful, but some days I don’t know what happens and I end up way up at 200ms. Anyway, neither coast should have to be at a disadvantage, there is no reason they can’t either do one west and one east or do both somewhere in the middle.

[Youkulm]

What's sad is a lot of people on the east coast ( mainly my FC mates around NYC ) have slighty lower ping on EU servers. I stand by the west coast servers being a massive mistake.

I dont know why they couldn't have moved to Houston or Chicago. I always thought they should have split where the clusters were located, but forget commonsense!!!! What do we think this is? Blizzard? ( granted they have WAY more data centers than FFXIV but they have data centers located east, west and midwest ) I think the terrible servers and their mind boggling location is here to stay.

Looks like the new standard is FFXIV Sub + Mudfish Sub if you want to raid on the east coast.... or you know play Ninja well.

[Lilseph]

I'm not American and SE moving the servers forced me to use a VPN to get my ping back, due of extremely bad routing. I'm from Argentina, I used to have 175ms, now I'm at 280ms with an insane amont of packet loss. Back to normal by using WTFast. WHY?!

In any case, I don't think that splitting the servers would be a nice idea at this point. I'd believe Yoshi-p will want to unify both Aether and Primal at some point. If they don't want to, may as well divide them between West Coast and East Coast... or just move the whole cluster to a middle point like Houston.

[Mycow8me]

One of these days I'm going to record what it looks like to use a rescue on someone on NA servers with these pings (east). Its absolutely hilarious, especially if the person you use it on has anything above a hundred as well.

I don't think the solution is to split us all up but rather to centralize. They moved the server to its current location for ease of access, that much is obvious. Mid east and east coast customers were probably not even considered for this move.

[Valkyrie_Lenneth]

One of these days I'm going to record what it looks like to use a rescue on someone on NA servers with these pings (east). Its absolutely hilarious, especially if the person you use it on has anything above a hundred as well.

I don't think the solution is to split us all up but rather to centralize. They moved the server to its current location for ease of access, that much is obvious. Mid east and east coast customers were probably not even considered for this move.

Ease of access probably had little to do with it actually. More to do with contracts and their intended provider.

The people onsite at corporate offices usually have very little to do with the servers themselves, especially branch offices.

[RitsukoSonoda]

Physical location of the servers isn't the issue. Its the horrible quality of the internet infrastructure in the US setup by ISP's due to the amount of area they have to cover and much of it having minimal to no competition for service. Regardless of location someone is going to have latency issues. The US hasn't even made a full conversion to chip authentication with credit cards yet while its been a thing in many areas outside the US for years. This is because American businesses prefer to procrastinate or avoid expenditures to upgrade or improve hardware until it is absolutely necessary. Your connection to the server is only as good as its weakest link.

[Canadane]

Would vote for Primal to move back to Montreal!

[Krotoan]

I don’t understand why they can’t just have something in the middle so no one ends up with really high ping. I’m on the east coast and am normally between 88-90ms, which isn’t too awful, but some days I don’t know what happens and I end up way up at 200ms. Anyway, neither coast should have to be at a disadvantage, there is no reason they can’t either do one west and one east or do both somewhere in the middle.

What about Hawaii and Alaska? My ping still sucks, but it sucks less now. it's almost better to play on the JP servers. Almost.

[reiichi]

Square-Enix is likely locked into a contract with their current datacenter host. Possibly for years. NTT has two datacenters in the US. One on the East Coast. One on the West Coast. There is no US Central datacenter, and barely any nodes because it's not exactly built up.

Outside of general ISPs being shitty, there shouldn't be any issues with people connecting from the east coast to get to the NA datacenter. There are issues with connections outside of the USA/Canada. Europeans have to cross the Atlantic and then all of continental USA. (One might advise they play content on their datacenter to alleviate connection issues.) Last I heard, parts of Central and South America were being routed to the EU, then to NA, which has greatly impacted their connections. (Which is why VPNs/WTFast fixes a lot of this.)

[Vhailor]

How about SE just move the NA data centers to Chicago, Dallas, or potentially even Denver? You know, places near the center of North America? That's where they should have relocated to in the first place. I agree that splitting the data centers would work best, but locating it properly would be better than nothing. SE screwed up with the move; let's hold them responsible for fixing it.