(EU/PAL) In-Game Item Campaign with ShopTo!

[Colino]

Did they help you get your code? I've had the same issue and they keep telling me it's on the order detail page, but it's not...

Hopefully they just send the code, because this order has been a full week in the making because of all the issues with the site.

The code absolutely is on the order page.

[Rostum]

The code absolutely is on the order page.

Turns out it wasn't.

They even said there was an error where the button/area for the code wasn't showing up so they sent the code directly through a message on the site to me.

[Sorriow]

They even said there was an error where the button/area for the code wasn't showing up

Yea, same issue here. Code isn't showing, purchase has been on "COMPLETE", Paypal went through.

Since Friday Night, I have a ticket open, but I got no reply yet. God hope that can get sorted out tomorrow morning before they receive an angry call from me.

This whole site and promotion is a mess. But that isn't the first time Squeenix pulls a stunt like that. I should've known better. 'Fool me twice' in that case.

After that, I hope that I can refund my 3 quids as soon as possible. I don't want o have any more business with this site in the future.

[LittleSparrow]

Yea, same issue here. Code isn't showing, purchase has been on "COMPLETE", Paypal went through.

Since Friday Night, I have a ticket open, but I got no reply yet. God hope that can get sorted out tomorrow morning before they receive an angry call from me.

This whole site and promotion is a mess. But that isn't the first time Squeenix pulls a stunt like that. I should've known better. 'Fool me twice' in that case.

After that, I hope that I can refund my 3 quids as soon as possible. I don't want o have any more business with this site in the future.

Open a new ticket, add "If this issue will not be handled shortly, I will be forced to escalate the issue." or something like that. You'll get a response within hours, trust me. These people are easily intimidated.