Yea your friend is not alone. I logged out at gold saucer last night, like normal no power shut off etc. I go to play this morning and bam 22gb update. This is ridiculous now we received no compensation for early access downtime/unplayable duty server crashes. Nor for the constant kicks from ddos then for client crashes and redownloading 22gb during EA hit tons of people multiple times I like this persons friend redownloaded 3 times and now a 4th which is honestly baffling as there was no crash power outage etc. SE needs to start reimbursing subscription time or at least send out an apology mog letter with a silly item something to prove at least they acknowledge us and appreciate those of us who have and are sticking through these horrendous "bugs" redownloading and trying to play through early access which was a horrible excuse for a pay to stress test the new content.