Where can I see the live letter video??

[Macha]

Why should I stop? I mean it's a legit grip, I payed money for this game, will be paying come dec. or w/e I payed Money for XI for so many years if they still Can't get info out in a speedy process or do what they say there going to do for the intern. audience. after this many yrs. Why should I shut my mouth and play lap dog? SE needs to understand this isnt console games this is a MMO and stuff needs to be universal when it comes to releasing info,videos,images everything. (this didnt get released in japan then everywhere else we had to put up with the same crap JP did on release. We bought the game too) when magazines are released why cant we get them in english too? why do we have to wait for someone not payed by SE to translate it? when we get pictures or pdfs why cant the images on them be translated when released? there for when doing a live letter why cant there be a offical translator there with them speaking in english, french, german anyhting? what they cant be bothered? do we not matter to them? when it comes down to it, there trying to reach the western world for this game as its obvious with the path there taking, but yet there going about it the wrong way.

It seems like you have your mind made up then! Just quit the game.

But on a more serious note, it takes time for them to translate this kinda thing. It doesn't help that Yoshi-P talks really, really fast at times. When I was listening to him during the broadcast, it was something along the lines of "We're going to release a mobile app andyou'regonnabeabletoviewyouritemlistchocoboand view other stuff". He can be a bit difficult to understand. He didn't have much time to prepare--he was reading off of a twitter feed, and I think that if he were going to plan out what he was going to say beforehand, he would have opted for a written developer's letter.

We did have something along the lines of subtitles, which was the twitter feed; those translators were working as fast as they can to translate, and they were running about 10 minutes behind, while missing a good share of information that was said. I can't really hate them for it. I don't think youtube would be easy to work with as far as making real-time subtitles go. It would take too much time for a verbal translator to translate each language in real time, as well. They'd probably rather be developing this game. It's a long way until we get our content, and if you haven't seen reinhart's posts, I'd suggest you look at that. He (or she) has done a magnificent job with translating.

As for why there isn't much media that's in non-japanese languages for ffxiv... well. FFXIV is a Japanese game, SquEnix is a Japanese company. They're headquartered in Japan, so there will be more Japanese media until the game makes a major breakout in International media (Right now, the USA just looked at the game and said "Welp. this sucks, onto other things!") . I hate to say it, but most of the active players that I have seen on my server have been Japanese. Do I think it's fair? No, not really, but I assume that for them, it's not really worth hiring a translator to translate those PDFs when: 1. Forum Reps can Explain stuff 2. Fans will probably translate it before the translator does.

[Hyrist]

Some people have it in their minds that Customer = Master.

Again, it's this age of self-entitlement that just because they shell out money that they deserve vip catering. To which the only reply I can think of is: "Get over yourself."

What you pay for, put simply, is the licence to log into the game. Nothing more. That's the paid contract. Everything else is pretty much just promises and expectations: enticements to keep you as a customer beyond what you pay for.

But as companies have shifted their perspectives to 'value the customer' more over the ages, customers in general have, in turn, gotten progressively more and more self-entitled. Working in customer service, I've gotten to see just how bad it is.

That said, that doesn't mean the company should have the right to stomp all over you and be closed off, like Square Enix has been in its past. However, to be honest, that's not happening here. We are receiving a perk, a special additional treat to help keep us excited and around. It has nothing to do with the paid contract or even the promise of making a better game they're trying to keep. This is pure extra, free content.

There's no grounds to believe you're entitled to anything here, paying customer or no.

[Macha]

Some people have it in their minds that Customer = Master.

Again, it's this age of self-entitlement that just because they shell out money that they deserve vip catering. To which the only reply I can think of is: "Get over yourself."

What you pay for, put simply, is the licence to log into the game. Nothing more. That's the paid contract. Everything else is pretty much just promises and expectations: enticements to keep you as a customer beyond what you pay for.

But as companies have shifted their perspectives to 'value the customer' more over the ages, customers in general have, in turn, gotten progressively more and more self-entitled. Working in customer service, I've gotten to see just how bad it is.

That said, that doesn't mean the company should have the right to stomp all over you and be closed off, like Square Enix has been in its past. However, to be honest, that's not happening here. We are receiving a perk, a special additional treat to help keep us excited and around. It has nothing to do with the paid contract or even the promise of making a better game they're trying to keep. This is pure extra, free content.

There's no grounds to believe you're entitled to anything here, paying customer or no.

Amen to that, sista.

Yeah, a lot of us paid a lot of money for the game, but it's been over a year and we still get to play for free. I made the mistake of buying the 80 USD collector's edition.... so I've gotten over 40 bucks back because of the lack of subscription fee?
At this point, they're essentially refunding us, and still providing excellent service given the circumstances.

[Hyrist]

>.> Character's gender is female. I'm a guy.

After playing a Hume Male for 8 years on FFXI. I decided to base my decision on THIS character on AoT. (*** over Time is a real and potentially detrimental effect.)

But yeah. I'm on the same boat with you as far as the collector's edition. Honestly, what upset me more about the collector's edition was how we ended up with so much less than others who paid, as far as collector item wise. I've always been a big fan of the artwork.

[Macha]

>.> Character's gender is female. I'm a guy.

After playing a Hume Male for 8 years on FFXI. I decided to base my decision on THIS character on AoT. (*** over Time is a real and potentially detrimental effect.)

But yeah. I'm on the same boat with you as far as the collector's edition. Honestly, what upset me more about the collector's edition was how we ended up with so much less than others who paid, as far as collector item wise. I've always been a big fan of the artwork.

Ahahaha sorry! I usually don't care what gender you are in real life vs. your character's gender; as long as you're not using your gender to cause controversy (e.g. Fake girls who use bad voice changers on vent to ask for items), you're good.

I'm just glad we didn't get the moldy cups other regions got. A few posters would have been nice, though... I never got my character's certificate, come to think of it.

Can't change the past!

[PrettyPrincess]

The discussion.
_______________________________

Your personal attacks.

THERE I FIXED IT. SEE I CAN BE THE BETTER PERSON /nod

[Fusionx]

Why should I stop? I mean it's a legit grip, I payed money for this game, will be paying come dec. or w/e I payed Money for XI for so many years if they still Can't get info out in a speedy process or do what they say there going to do for the intern. audience. after this many yrs. Why should I shut my mouth and play lap dog? SE needs to understand this isnt console games this is a MMO and stuff needs to be universal when it comes to releasing info,videos,images everything. (this didnt get released in japan then everywhere else we had to put up with the same crap JP did on release. We bought the game too) when magazines are released why cant we get them in english too? why do we have to wait for someone not payed by SE to translate it? when we get pictures or pdfs why cant the images on them be translated when released? there for when doing a live letter why cant there be a offical translator there with them speaking in english, french, german anyhting? what they cant be bothered? do we not matter to them? when it comes down to it, there trying to reach the western world for this game as its obvious with the path there taking, but yet there going about it the wrong way.

I'm not telling you to be a "lap dog" I'm telling you to stop spewing hate about things you don't seem to fully understand. If Square Enix didn't care about what we had to say they wouldn't have set up these forums and they wouldn't have community reps acknowledging our problems with the game and in turn relaying it to the developers to result in *gasp* changes to the game based on player feedback.

When Square Enix does an interview, they can't simply translate it over into English and say "OK here it is!" Imagine if you copy/pasted an entire interview from a magazine online somewhere. Do you think that the company trying to sell said magazine is going to be happy about that? If there are any large announcements we'll 100% hear about them. Also, we do have a few websites for North America that get frequent interviews with Yoshida-san around the same time as those Japanese magazines. The NA FFXI community used to get an interview at Fan Fest each year and a rare premiere site summit- it was a somewhat rare occurance. With FFXIV we have been given several opportunities to submit questions. Communication is infinitely better with XIV than it ever was with the XI team.

In regards to having translators there for every language they support the game in... the broadcast would have to be five times longer than it already is because they'd have to have people on hand to repeat everything 3 additional times in other languages. The only thing I'll agree with you about is images- those can be done ahead of time but only if they know they're going to answer the question that encourages Yoshida to present said image (which is usually wordless concept art anyway). Which is hard to predict when they take the questions live.

[Miliant]

I've worked as a translator and all I can say from my professional experience is that the actual translation for an interview like this could be done in a few hours.

Perhaps the problem lies in making the actual subs and encoding them into the video. But it still seems like a long time.

[Betelgeuzah]

I've worked as a translator and all I can say from my professional experience is that the actual translation for an interview like this could be done in a few hours.

Perhaps the problem lies in making the actual subs and encoding them into the video. But it still seems like a long time.

Even the fastest translations I've seen take at least a day to come out, and the subs end up with tons of inaccuracies. This is with multiple people (usually more than three) working on them the whole day, with the translation being up for interpretation (which really can't be the case here) and the series being translated lasting from 22minutes to 50 minutes.

[Ashvrei]

Hello,

We will be closing this thread as it is no longer on subject and fueling negative debate/arguments. We apologize for any inconvenience. In the future, please refrain from any personal attacks so we can keep a healthy discussion going. Regardless, we thank you for your feedback. As always, we do review your concerns and will take them into consideration for future improvements.

Thank you,
SQUARE ENIX Moderator